System shutting down yet playback continues on Spotify and Discord
System shutting down yet playback continues on Spotify and Discord
I experienced a comparable problem with my 6800xt where the screen would freeze or go black, but the audio remained normal. In my situation, the GPU was faulty and I had to return it for replacement. It stopped working three months later. The fact that the sound stayed intact points strongly to the display adapter, a damaged cable, or a defective monitor being the cause. If the problem disappears when using a spare GPU, that would likely be the issue.
It's regrettable, but your GPU may need to be returned for repair. With a two-year warranty, you still have a chance.