System shuts down while playing games.
System shuts down while playing games.
While playing specific titles, my PC would shut down entirely before restarting normally. Occasionally it displayed a BSOD with various warnings, though the most frequent was WHEA_UNCORRECTABLE_ERROR. The processor sometimes reached temperatures near 90°C, but usually stayed between 60-80°C. I’m unable to extract minidumps because of errors like "File not found or no read permissions." The game I’m using is Satisfactory; prior to that, I played Tarkov and lost everything during raids when the system restarted. Typically, I can run a game for 10–20 minutes before it crashes. With less demanding titles such as D2R, RoboQuest, or Borderlands Pre-Sequel, nothing happens and the games function properly. I’ve updated the BIOS, chipset drivers, GPU drivers, reinstalled Windows 10 twice, tried Windows 11 once. I ran Furmark with the CPU running alongside for an hour without problems. I took it to MicroCenter for diagnosis. Memtest86 revealed errors, so I replaced the RAM and then upgraded the power supply to a Corsair RM850x. Increasing the PSU allowed me to play for about 90 minutes before a crash, leading me to believe the problem was resolved. I have a spare motherboard in case I need to swap it, but that’s not my current setup. Thank you for any advice! Here are my system details (changes noted where fixes were attempted): OS: Windows 10 Home x64 BIOS: L3.46 released 8/20/2024 CPU: AMD Ryzen 7 5800X RAM: 2x16GB Corsair Vengeance 3200 (2x8 Corsair Vengeance) GPU: Gigabyte RX 7800 XT BOOT: SanDisk SSD Plus 500GB A3N STORAGE: WD_BLACK SN770 2TB PSU: Corsair RM750e (Corsair RM850x) MOBO: AsRock B550M Pro4 (Gigabyte B550 Gaming X V2 on standby) CASE: Corsair 4000D Airflow DRIVERS: AMD Adrenaline 24.8.1
WHEA refers to Windows Hardware Error Architecture. The issue might stem from a hardware fault, especially since you’ve replaced the PSU and RAM with working components. The unexpected CPU 5 interruption suggests a possible memory controller problem, though it could also relate to board limitations. Lower demand games seem unaffected, hinting at memory access issues above 11 GB usage. My plan is to replace the CPU, test with Memtest86+, assemble a test setup with current hardware, and repeat. If errors persist, consider swapping CPU, board, and RAM together. Keep in mind these steps risk damaging more components. If the board is faulty, it could harm the new CPU; if the CPU is defective, the board might fail. Proceed carefully and accept the risks.
Visit C:\Windows\Minidump to see if any minidump files exist. If present, return to the Windows directory and transfer the Minidump folder to the Downloads folder (use your desktop if needed). Compress the copied folder and include it in a post. Please adhere strictly to instructions since Windows doesn't allow file manipulation there.