F5F Stay Refreshed Hardware Desktop System shuts down when idle?!?!?

System shuts down when idle?!?!?

System shuts down when idle?!?!?

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X
xHuntex
Member
203
05-28-2023, 03:23 PM
#1
I have a new gaming rig with these specifications
i914900kf
Nvidia GeForce RTX 4070 Ti
64GB RAM
Windows 11 Home
My issue is that the system shuts down unexpectedly when idle and only restarts when completely idle. I can play games for hours without any problems, but if I leave a game open and walk away it works fine. When I close everything, it powers off every 2 to 5 minutes until it shows an error message about starting Windows improperly, which stays until I return. I've tried reinstalling Windows, repairing it, updating the BIOS, but nothing helps.
What else should I check?
X
xHuntex
05-28-2023, 03:23 PM #1

I have a new gaming rig with these specifications
i914900kf
Nvidia GeForce RTX 4070 Ti
64GB RAM
Windows 11 Home
My issue is that the system shuts down unexpectedly when idle and only restarts when completely idle. I can play games for hours without any problems, but if I leave a game open and walk away it works fine. When I close everything, it powers off every 2 to 5 minutes until it shows an error message about starting Windows improperly, which stays until I return. I've tried reinstalling Windows, repairing it, updating the BIOS, but nothing helps.
What else should I check?

F
FatihTerim
Member
184
05-31-2023, 09:27 PM
#2
Welcome to the forums, newcomer!
I have a new build gaming rig the specs are as follows
i914900kf
nvidia geforce rtx 4070ti
64gb ram
windows 11 home
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
BIOS version for your motherboard at this moment of time.
I have tried reinstalling windows
Did you recreate your bootable USB installer for your OS to later install the OS in offline mode?
i have updated the bios also
Did you clear the CMOS after verifying your BIOS was successfully flashed?
F
FatihTerim
05-31-2023, 09:27 PM #2

Welcome to the forums, newcomer!
I have a new build gaming rig the specs are as follows
i914900kf
nvidia geforce rtx 4070ti
64gb ram
windows 11 home
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
BIOS version for your motherboard at this moment of time.
I have tried reinstalling windows
Did you recreate your bootable USB installer for your OS to later install the OS in offline mode?
i have updated the bios also
Did you clear the CMOS after verifying your BIOS was successfully flashed?

T
taliak2006
Member
63
06-02-2023, 10:35 AM
#3
The second time you close everything, it will stop working every 2-5 minutes until you see a message saying the system failed to start properly. This stays until you return to it. I’m not sure if this means the shutdown happens right after closing or after a delay. It sounds like there might be a process trying to run when idle that causes the crash. Do you have a screen saver? What time did you set for your monitor to sleep? Is Windows scheduled to turn off within a few minutes of being idle? Are there any pending updates? You can look in the logs, as suggested, to find out if something is consistently causing this issue.
T
taliak2006
06-02-2023, 10:35 AM #3

The second time you close everything, it will stop working every 2-5 minutes until you see a message saying the system failed to start properly. This stays until you return to it. I’m not sure if this means the shutdown happens right after closing or after a delay. It sounds like there might be a process trying to run when idle that causes the crash. Do you have a screen saver? What time did you set for your monitor to sleep? Is Windows scheduled to turn off within a few minutes of being idle? Are there any pending updates? You can look in the logs, as suggested, to find out if something is consistently causing this issue.

L
LaFuinhaLoka
Junior Member
17
06-15-2023, 03:48 AM
#4
Yes, within 2 to 5 minutes after closing everything and stepping away, or if you're just browsing the internet or doing tasks needing minimal CPU and memory usage, it will power down as though it was unplugged.
L
LaFuinhaLoka
06-15-2023, 03:48 AM #4

Yes, within 2 to 5 minutes after closing everything and stepping away, or if you're just browsing the internet or doing tasks needing minimal CPU and memory usage, it will power down as though it was unplugged.

K
Kacper_Bored
Senior Member
389
06-15-2023, 08:25 AM
#5
When you access the Windows update section, it typically displays whether your system is currently up to date.
K
Kacper_Bored
06-15-2023, 08:25 AM #5

When you access the Windows update section, it typically displays whether your system is currently up to date.

R
ReaperCreepR
Member
114
06-17-2023, 05:28 AM
#6
I have checked all the power management options and confirmed nothing was turning it off. It’s also set to shut down when power is lost, so I’m certain it isn’t losing electricity. There’s no screen saver either. It will restart automatically without logging into Windows. This means it likely uses a low-power setting in BIOS to keep the CPU running. I’m still trying to figure this out.
R
ReaperCreepR
06-17-2023, 05:28 AM #6

I have checked all the power management options and confirmed nothing was turning it off. It’s also set to shut down when power is lost, so I’m certain it isn’t losing electricity. There’s no screen saver either. It will restart automatically without logging into Windows. This means it likely uses a low-power setting in BIOS to keep the CPU running. I’m still trying to figure this out.

M
maxime86350
Member
182
06-17-2023, 05:41 AM
#7
The Windows error log indicates several failed updates that have now been resolved, and the system is displaying as up to date.
M
maxime86350
06-17-2023, 05:41 AM #7

The Windows error log indicates several failed updates that have now been resolved, and the system is displaying as up to date.

_
_KotoVasa_
Member
197
06-17-2023, 11:51 AM
#8
I haven't located any entries in the error log suggesting a shutdown issue. The sole significant problem noted is the failure to shut down correctly.
_
_KotoVasa_
06-17-2023, 11:51 AM #8

I haven't located any entries in the error log suggesting a shutdown issue. The sole significant problem noted is the failure to shut down correctly.

L
louie018
Posting Freak
824
06-17-2023, 12:38 PM
#9
I received a unit from the company where I purchased the system. Regarding the CMOS, I’m uncertain about handling it.
L
louie018
06-17-2023, 12:38 PM #9

I received a unit from the company where I purchased the system. Regarding the CMOS, I’m uncertain about handling it.

H
Hagnarock
Senior Member
434
06-17-2023, 02:22 PM
#10
Disable C states.....test.
H
Hagnarock
06-17-2023, 02:22 PM #10

Disable C states.....test.

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