System shuts down unexpectedly during gameplay.
System shuts down unexpectedly during gameplay.
Hello everyone, I’m feeling really stuck and need some advice about my PC situation. Here’s a quick rundown of what I have:
Hardware:
- AMD Ryzen 7 3700X (8-core, 3.60 GHz)
- X570 GAMING EDGE Wi-Fi (MS-7C37)
- BeQuiet! Dark Rock Pro 4 CORSAIR VENGEANCE RGB PRO SL 32GB (2x16GB) DDR4 3600
- NVIDIA GeForce RTX 4070 Ti, 750W, Corsair RMx Series RM750x Modular 80+ Gold
- 500GB Samsung 970 Evo Plus M.2 2TB SSD
- 27-inch ACER monitor at 144Hz
- IYAMA BLACKHAWK 27-inch monitor at 74Hz
Recent changes:
- Replaced RAM and GPU recently
- Applied new thermal paste 2 days ago
- Had a minor accident that caused the paste to stick tightly to the CPU
Current issues:
- Whenever I play more demanding games (like Starfield with DLSS3), my PC suddenly reboots without warning.
- After the accident, the reboot happens even though RAM, GPU, and case are still on and showing RGB.
- No blue screen or overheating symptoms, just a normal restart.
- Previously suspected CPU overheating due to old paste and hot room, but after replacement it’s still the same.
PC performance:
- Still runs games smoothly, especially Starfield with DLSS3.
- 144 FPS without issues.
What I’m unsure about:
- My PSU might be the cause, but I don’t want to upgrade just in case.
- My specs seem fine for the 750W, but I’m not sure if that’s enough.
Anyone have ideas or resources that could help me fix this? It’s really frustrating since I invested a lot in the new GPU. Thanks for your time!
I'm experiencing identical problems—I opened Event Viewer on my PC and it's reporting a power delivery issue via PCIe. I'm uncertain whether the problem lies with the cables or the NVMe drive. I'm still working through the troubleshooting steps, but I discovered something that might assist you. I tried it and it resolved the issue for a day, though it returned later. I've reinstalled Windows 10 Pro, updated NVIDIA drivers, and replaced my backup battery, but these changes haven't provided lasting solutions. If you find anything effective, please share it here. I've been dealing with these issues for over a week now. Check your Event Viewer to confirm if the problem is related to power delivery. A Tech YouTuber mentioned similar issues with dual-screen setups and NVIDIA drivers, which led to frequent blue screens. I removed the second screen and the BSoD eventually stopped, but power cycling and random resets continue. The fix appears to be in the BIOS—test it for you; if it doesn't work, we still face the same challenges. My hardware isn't overheating, so that's unlikely to be the cause.
Hello, thanks for your reply. It's interesting to see someone facing the same problem as me. I reviewed my system logs and found the same error you mentioned. There was also a power outage in my house yesterday, which caused three interruptions in 24 hours. I cleared all drivers using DDU and downloaded the previous version. As discussed, I don't think overheating is the cause—it would likely show up as performance drops instead of random reboots. I'm still concerned about whether my PSU can handle my specs, especially since I'm not sure if my motherboard supports PCIe Gen 4. I'm a bit uncertain and hope to try the BIOS fix tomorrow morning. Let me know how it goes. Appreciate your help!
Here’s a revised version of your message:
So it turns out kernel 41 can cause serious system instability, often leading to a crash and forcing Windows to restart. The issue can stem from various sources—like an outdated BIOS affecting hardware components, loose cables, or even motherboard or power supply problems. Troubleshooting each potential cause is essential, as this error can be time-consuming and costly. I recently updated my BIOS after three years in the hope it would resolve the problem. I’ll check if it’s fixed soon; if not, I’m considering my GPU. After switching from a 2070 to a 4070 Ti, this error began appearing. I’m wondering if incorrect cable connections, heat buildup, or pressure from the glass panel might be involved. Since NVIDIA’s new cards are thicker now, I should verify my setup. It also helped that my PC didn’t show the issue when the room was hot, suggesting temperature might play a role. I’m open to any changes you might have made and would try reverting them if needed. I’ll keep this thread updated as I investigate further. Hope this gives some insight, and feel free to look up the kernel 41 error if you need more details.
I'm handling an RMA with EVGA for my 1000W power supply, expecting a 2-3 week wait before it's returned since they're on the other side of the country. I'll keep you posted if anything shifts; otherwise, we'll need to start over. My BIOS was updated recently but didn't resolve the issue. I suspected the problem was with the PCIe cables, so hopefully swapping the power supply will help.
I swapped out the previous RAM and sent it back for replacement (still inside the case). It now contains fresh RAM that passed my MemTests. I’m hoping the issue isn’t with the RAM slots, though we’ll find out when we test the reconditioned power supply.
Hello, here’s my latest update. I upgraded to a RM 1000x but it didn’t help. I updated drivers and BIOS too, yet nothing changed. What I discovered is that removing my glass panel seems to resolve the problem, though it’s not a long-term fix since I don’t want my PC running constantly. Before assuming overheating, my CPU and GPU temperatures stayed normal during the error—under 80°C each time I checked. They were around 76°C and even dropped to 72°C. Once it cooled down, I rejoined the match and played several games afterward with higher temps but no issues. No problems so far. I plan to download software that checks my motherboards and SSD temperatures to see if that’s the cause. What bothers me most is the noise feedbacks—crackling or robotic sounds before the error. It feels like static, but I’m not sure if that can happen inside a PC. Additionally, yesterday I played another round of CS2 and heard these same sounds again. For about 20-30 seconds, my in-game and Discord audio crackled and sounded robotic. I waited for shutdown but didn’t notice anything. So I removed the panel, and they disappeared within about 10 seconds. This is really confusing me. I’m now plugging my PC into a different extension cable just to check if the wall outlet is the problem. I’ll also try the new Corsair PCIe 600W cable, which was released after the 40 series. My GPU came with a 3-way power adapter, but I only used two as some sources suggest it’s possible. Since I’m not a technician, I’m unsure if this could cause a shutdown. But it might be worth a shot, especially since the new adapters for the new cards seem bad. Still, I haven’t found a permanent solution yet. Before investing in a cooler or new motherboard, I’ll try a Windows reset to see if that fixes it too. I’ll fix this and if it’s the last resort, I’ll give it a go.
I've set up the refurbished 1000w power supply and tested it for a few hours. So far, there are no critical or power-related errors in Event Viewer. If anything unusual arises, I'll let you know. I haven't experienced any buzzing lately, though I did have it on my backup PC, which is an i7-8700k with 32GB RAM, RTX 3080, and 12GB VRAM. I think the problem might have been caused by a Windows Update, as many people report similar issues. I'm not sure what triggered it, but it's resolved on both systems now. Everything is functioning properly at the moment. EVGA also provided new cables with my refurbished power supply, but I didn't replace them for any reason. They said as long as the cables look intact, they're probably fine. If problems persist, I would have swapped them next.
It's been a week without any power or voltage fluctuations. The audio quality may drop during heavy usage, like multiple system updates, but there have been no power or restart problems. It looks stable so far; I hope you can identify the issue with your setup and resolve it.