F5F Stay Refreshed Hardware Desktop System shuts down occasionally due to a stuck motherboard and the 00 DrDebug error.

System shuts down occasionally due to a stuck motherboard and the 00 DrDebug error.

System shuts down occasionally due to a stuck motherboard and the 00 DrDebug error.

S
Sylecia
Junior Member
3
10-24-2020, 11:33 AM
#1
System specifications include a Ryzen 9 5950x processor, a Nvidia 3080 FE graphics card, an NVMe SSD with 2TB capacity, another 2TB SSD, and an ASUS ROG X570 crosshair monitor. The system runs on Corsair Vengeance RGB Pro 32GB RAM, a 3600MHz kit powered by a Corsair HX1000 1000W Platinum Plus PSU, and uses Windows 10 Home 64-bit with BIOS version 0702. The main concern is a recurring issue that started after building the PC, occurring roughly once every two weeks. During these events, the computer would randomly restart, and the RAM LEDs would become stuck. Occasionally, the MOBO would display a 00 code and needed resetting from the power supply. Usage and temperatures stayed within normal ranges—CPU around 50°C, GPU about 70°C under load—and power consumption remained low. At first, I thought it might be related to memory, but running a memtest confirmed everything was fine. The problem persists despite careful monitoring.
S
Sylecia
10-24-2020, 11:33 AM #1

System specifications include a Ryzen 9 5950x processor, a Nvidia 3080 FE graphics card, an NVMe SSD with 2TB capacity, another 2TB SSD, and an ASUS ROG X570 crosshair monitor. The system runs on Corsair Vengeance RGB Pro 32GB RAM, a 3600MHz kit powered by a Corsair HX1000 1000W Platinum Plus PSU, and uses Windows 10 Home 64-bit with BIOS version 0702. The main concern is a recurring issue that started after building the PC, occurring roughly once every two weeks. During these events, the computer would randomly restart, and the RAM LEDs would become stuck. Occasionally, the MOBO would display a 00 code and needed resetting from the power supply. Usage and temperatures stayed within normal ranges—CPU around 50°C, GPU about 70°C under load—and power consumption remained low. At first, I thought it might be related to memory, but running a memtest confirmed everything was fine. The problem persists despite careful monitoring.

G
GumiBears
Senior Member
256
10-26-2020, 04:25 AM
#2
Do you own a CPU cooler? Have you just configured the RAM profile, or are you adjusting the overclock settings yourself?
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GumiBears
10-26-2020, 04:25 AM #2

Do you own a CPU cooler? Have you just configured the RAM profile, or are you adjusting the overclock settings yourself?

B
154
10-26-2020, 04:55 AM
#3
I own a Corsair H150i 360mm AIO and am attempting a manual RAM overclock to reach 3600MHz.
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Bellabell11295
10-26-2020, 04:55 AM #3

I own a Corsair H150i 360mm AIO and am attempting a manual RAM overclock to reach 3600MHz.

Y
ylyes4
Senior Member
572
10-26-2020, 05:09 AM
#4
This version is for the factory release. Updates are coming—performance and stability will improve significantly.
Y
ylyes4
10-26-2020, 05:09 AM #4

This version is for the factory release. Updates are coming—performance and stability will improve significantly.

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NDF1997
Junior Member
16
11-01-2020, 03:58 PM
#5
I plan to try it myself. Thinking if anyone else has any ideas.
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NDF1997
11-01-2020, 03:58 PM #5

I plan to try it myself. Thinking if anyone else has any ideas.

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Rosie_The_Fox
Member
213
11-03-2020, 05:07 AM
#6
I made the BIOS update today. I'll monitor it closely for the coming weeks and let you know if it resolved the problem!
R
Rosie_The_Fox
11-03-2020, 05:07 AM #6

I made the BIOS update today. I'll monitor it closely for the coming weeks and let you know if it resolved the problem!

T
Tomtom4747
Junior Member
3
11-07-2020, 08:20 AM
#7
The BIOS was recently updated a few weeks back, but we're still facing the same problem today. That's a bit disappointing.
T
Tomtom4747
11-07-2020, 08:20 AM #7

The BIOS was recently updated a few weeks back, but we're still facing the same problem today. That's a bit disappointing.