F5F Stay Refreshed Hardware Desktop System restarts unexpectedly on the desktop.

System restarts unexpectedly on the desktop.

System restarts unexpectedly on the desktop.

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XRedDragonX
Member
79
09-02-2021, 04:18 PM
#1
Ever since I built my PC I've had a issue with it randomly rebooting. No bsod, just screen will quickly go blank and then the system reboots. No rhyme or reason that I can figure out. Sometimes it will happen when I'm browsing or watching a youtube, sometimes it will happen when playing a game, sometimes it will just happen when I leave my PC on for a bit. Sometimes it will be almost a whole day that it won't happen, sometimes it will happen twice times in 15 minutes. The two things I see in event view after this happens is critical error Event 41, Kernel-Power and Event 18 WHEA-Logger System Specs: AMD 5600x with a Thermalright peerless assassin 120 cooler. B550 Aorus Elite AX V2. BIOS version F17f Powercolor RX6600, but I had a GTX 1050ti when I first built the system. Corsair Vengeance RGB Pro SL 3600 CL18 Corsair Rm750x 750W c: samsung evo plus 1 tb/dConfusedamsung evo 860 1tb/e: western digital black sn770 Windows 11 64 bit version 22H2 I've tried everything that I can think of and everything I've been able to find online. I've updated the BIOS, and all the drivers including the chipset. I've tried PBO on and off. I've tried XMP on and off. I've had my computer apart to check all the connections. When I installed the peerless assassin I even checked the pins on the CPU again just to make sure there wasn't any bent pins. I turned c-state off. I've changed some of the clock speeds and voltage to advice I seen on other similar problems and nothing. I'd really appreciate any ideas or advice because I'm a a loss at this point. Thank-you for taking the time to read this.
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XRedDragonX
09-02-2021, 04:18 PM #1

Ever since I built my PC I've had a issue with it randomly rebooting. No bsod, just screen will quickly go blank and then the system reboots. No rhyme or reason that I can figure out. Sometimes it will happen when I'm browsing or watching a youtube, sometimes it will happen when playing a game, sometimes it will just happen when I leave my PC on for a bit. Sometimes it will be almost a whole day that it won't happen, sometimes it will happen twice times in 15 minutes. The two things I see in event view after this happens is critical error Event 41, Kernel-Power and Event 18 WHEA-Logger System Specs: AMD 5600x with a Thermalright peerless assassin 120 cooler. B550 Aorus Elite AX V2. BIOS version F17f Powercolor RX6600, but I had a GTX 1050ti when I first built the system. Corsair Vengeance RGB Pro SL 3600 CL18 Corsair Rm750x 750W c: samsung evo plus 1 tb/dConfusedamsung evo 860 1tb/e: western digital black sn770 Windows 11 64 bit version 22H2 I've tried everything that I can think of and everything I've been able to find online. I've updated the BIOS, and all the drivers including the chipset. I've tried PBO on and off. I've tried XMP on and off. I've had my computer apart to check all the connections. When I installed the peerless assassin I even checked the pins on the CPU again just to make sure there wasn't any bent pins. I turned c-state off. I've changed some of the clock speeds and voltage to advice I seen on other similar problems and nothing. I'd really appreciate any ideas or advice because I'm a a loss at this point. Thank-you for taking the time to read this.

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Oskar2502
Member
138
09-02-2021, 08:03 PM
#2
Have you increased the voltage levels by a significant margin using an offset? If this hasn't resolved the issue, I recommend initiating a return merchandise authorization with AMD. You might also consider sourcing a low-quality 2133/2400 DDR4 stick from a used store to test for memory compatibility problems.
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Oskar2502
09-02-2021, 08:03 PM #2

Have you increased the voltage levels by a significant margin using an offset? If this hasn't resolved the issue, I recommend initiating a return merchandise authorization with AMD. You might also consider sourcing a low-quality 2133/2400 DDR4 stick from a used store to test for memory compatibility problems.

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Okeinshield
Senior Member
595
09-02-2021, 08:53 PM
#3
I could probably look for used RAM modules and try them out. Boosting voltage levels is something I haven’t done before, especially without instructions or preset settings. A solid starting point might be around 1.5 to 2 times the standard voltage. Let me know if you want more details!
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Okeinshield
09-02-2021, 08:53 PM #3

I could probably look for used RAM modules and try them out. Boosting voltage levels is something I haven’t done before, especially without instructions or preset settings. A solid starting point might be around 1.5 to 2 times the standard voltage. Let me know if you want more details!

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Nejc007
Senior Member
707
09-10-2021, 03:55 AM
#4
Purchased a low-cost RAM module but it kept crashing. Brought it back to the store where they’ll begin testing starting Monday to determine if it can be returned for repair. I’ll update me as it’s resolved or RMA’d.
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Nejc007
09-10-2021, 03:55 AM #4

Purchased a low-cost RAM module but it kept crashing. Brought it back to the store where they’ll begin testing starting Monday to determine if it can be returned for repair. I’ll update me as it’s resolved or RMA’d.