F5F Stay Refreshed Hardware Desktop System restarts following shutdown in Windows environment

System restarts following shutdown in Windows environment

System restarts following shutdown in Windows environment

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Frankette44
Posting Freak
809
11-27-2021, 05:29 AM
#1
Hello everyone, I hope my problem gets fixed with your assistance. I own a PC with the following specifications: MSI Z590-A Pro Intel i9-11900K, Corsair 32 GB (4x8GB) DDR4 3600 MHz Vengeance RGB Pro Black (CMW32GX4M4D3600C18), Gigabyte P850GMS PSU, MSI Suprim X 3090 graphics card, WD Blue SN570 1TB, Samsung 980Pro 1TB, Samsung Evo 870 250GB, and Bequiet Coolers with silent wings. I also have a deepcool RGB cooler. My issue is that previously I used DDR4 2x16GB/3600 G.Skill Ripjaws V Red (F4-3600C19D-32GVRB). After upgrading to more RAM, my system started behaving strangely. It would shut down, then make a clicking sound from the PSU, followed by another click after a few seconds, and it would restart each time. No matter how many times I turned it off, it would come back on.

After replacing all Corsair modules and reinstalling the RAM slots, the problem disappeared. The only thing that worked was manually turning off the PSU via a button on its back panel. When I did this, the CPU fan and RGB lights briefly lit up before shutting down again, followed by another click from the PSU indicating it was trying to boot up.

I tried contacting Corsair for help, but they only provided contact details for returns in Ukraine. Since the RAM was sealed and unused, I couldn't reach anyone else. It's frustrating because I can't turn off the PC from my phone anymore—it keeps restarting on its own and consuming power.

I understand some might say it's not a big deal, but it's really annoying. Thank you for reading, and I hope someone finds a solution.
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Frankette44
11-27-2021, 05:29 AM #1

Hello everyone, I hope my problem gets fixed with your assistance. I own a PC with the following specifications: MSI Z590-A Pro Intel i9-11900K, Corsair 32 GB (4x8GB) DDR4 3600 MHz Vengeance RGB Pro Black (CMW32GX4M4D3600C18), Gigabyte P850GMS PSU, MSI Suprim X 3090 graphics card, WD Blue SN570 1TB, Samsung 980Pro 1TB, Samsung Evo 870 250GB, and Bequiet Coolers with silent wings. I also have a deepcool RGB cooler. My issue is that previously I used DDR4 2x16GB/3600 G.Skill Ripjaws V Red (F4-3600C19D-32GVRB). After upgrading to more RAM, my system started behaving strangely. It would shut down, then make a clicking sound from the PSU, followed by another click after a few seconds, and it would restart each time. No matter how many times I turned it off, it would come back on.

After replacing all Corsair modules and reinstalling the RAM slots, the problem disappeared. The only thing that worked was manually turning off the PSU via a button on its back panel. When I did this, the CPU fan and RGB lights briefly lit up before shutting down again, followed by another click from the PSU indicating it was trying to boot up.

I tried contacting Corsair for help, but they only provided contact details for returns in Ukraine. Since the RAM was sealed and unused, I couldn't reach anyone else. It's frustrating because I can't turn off the PC from my phone anymore—it keeps restarting on its own and consuming power.

I understand some might say it's not a big deal, but it's really annoying. Thank you for reading, and I hope someone finds a solution.

G
GC_Lewk
Member
219
11-28-2021, 01:33 PM
#2
Bratan, it seems your question might be about a possible connection between CPU overclocking and RAM stability. You mentioned undervolting the CPU—could that be affecting the RAM? I noticed from my experience that using older DDR3 RAM with an ancient 4790K often becomes more challenging to overclock at higher speeds or with lower voltages, leading to instability. It’s possible your system is trying to apply settings from previous RAM to the current one. Clearing the CMOS by removing the battery for a few minutes and reinserting it should reset the BIOS settings. Once that’s done, try adjusting the BIOS, starting with enabling XMP and then lowering the CPU voltage as much as possible. Make sure the timing and voltage match what your RAM is rated for. If you need further help, feel free to ask!
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GC_Lewk
11-28-2021, 01:33 PM #2

Bratan, it seems your question might be about a possible connection between CPU overclocking and RAM stability. You mentioned undervolting the CPU—could that be affecting the RAM? I noticed from my experience that using older DDR3 RAM with an ancient 4790K often becomes more challenging to overclock at higher speeds or with lower voltages, leading to instability. It’s possible your system is trying to apply settings from previous RAM to the current one. Clearing the CMOS by removing the battery for a few minutes and reinserting it should reset the BIOS settings. Once that’s done, try adjusting the BIOS, starting with enabling XMP and then lowering the CPU voltage as much as possible. Make sure the timing and voltage match what your RAM is rated for. If you need further help, feel free to ask!

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SuperTigresss
Posting Freak
768
11-28-2021, 07:15 PM
#3
Thank you for your message. I have reset the CMOS several times, but the problem remains consistent. I contacted Corsair for specific instructions on overclocking this RAM, and they mentioned they can't share exact manual settings due to too many variables affecting accuracy. I apologize for the hassle. I double-checked the timing and voltage, even adjusting it slightly above the recommended levels—still stable but with the same boot issues. I also tried disabling XMP and manually pushing the RAM to its rated speeds, but the system kept looping and required another CMOS reset. I reduced the CPU voltage by 0.100 to manage heat, set AVX and AVX-512 to zero to prevent further frequency jumps, and turned off Intel Boost 3.0 because of excessive temperatures. It’s frustrating since I enjoy tinkering with PCs and trying to improve performance, but this RAM issue is really challenging right now.
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SuperTigresss
11-28-2021, 07:15 PM #3

Thank you for your message. I have reset the CMOS several times, but the problem remains consistent. I contacted Corsair for specific instructions on overclocking this RAM, and they mentioned they can't share exact manual settings due to too many variables affecting accuracy. I apologize for the hassle. I double-checked the timing and voltage, even adjusting it slightly above the recommended levels—still stable but with the same boot issues. I also tried disabling XMP and manually pushing the RAM to its rated speeds, but the system kept looping and required another CMOS reset. I reduced the CPU voltage by 0.100 to manage heat, set AVX and AVX-512 to zero to prevent further frequency jumps, and turned off Intel Boost 3.0 because of excessive temperatures. It’s frustrating since I enjoy tinkering with PCs and trying to improve performance, but this RAM issue is really challenging right now.

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_Chris_MC_
Member
117
12-05-2021, 01:57 AM
#4
Ensure the graphics card is correctly installed.
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_Chris_MC_
12-05-2021, 01:57 AM #4

Ensure the graphics card is correctly installed.

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carlson_v
Junior Member
15
12-06-2021, 10:58 AM
#5
With the support bracket included, everything functioned properly. The old RAM worked perfectly—turned it off fully and then back on. The new RAM handled things smoothly.
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carlson_v
12-06-2021, 10:58 AM #5

With the support bracket included, everything functioned properly. The old RAM worked perfectly—turned it off fully and then back on. The new RAM handled things smoothly.

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cormacturbo
Junior Member
8
12-07-2021, 02:49 PM
#6
Watch the clip mentioned. If interested, I can capture a recording showing me power off the PSU manually for you.
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cormacturbo
12-07-2021, 02:49 PM #6

Watch the clip mentioned. If interested, I can capture a recording showing me power off the PSU manually for you.

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TheBaconBacc88
Junior Member
2
12-07-2021, 10:01 PM
#7
bump
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TheBaconBacc88
12-07-2021, 10:01 PM #7

bump

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131
12-07-2021, 11:03 PM
#8
Nvm, fixed it
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lunathealicorn
12-07-2021, 11:03 PM #8

Nvm, fixed it