System restarts automatically and freezes in black before the desktop appears.
System restarts automatically and freezes in black before the desktop appears.
Check if your system is new or old and whether it has a dedicated GPU. Also, let me know the Ryzen model you're using.
It's a 2019 model with a Ryzen 5 340G featuring an integrated graphics card. The system appears to function properly—display shows up, BIOS boots windows, then restarts immediately without any visual indicators (no LED from keyboard or mouse). I replaced the RAM thinking it was the problem yesterday.
Here are some helpful details you can share:
When did the problem begin? Were you using any specific applications or websites before it started? Have you noticed anything unusual beforehand, or has this issue appeared suddenly without warning? You mentioned having 8 x 1GB of RAM—do you have eight 8GB sticks installed, or is one 8GB stick used as a single unit? Also, do you have your USB thumb drive with recovery tools, or did you skip that step during the Windows installation? If you do have the recovery tools, try using them to see if they bring up the necessary screen. Lastly, double-check all cables connected to the monitor just in case something is interfering, even if it doesn’t seem obvious.
Yesterday just passed by. I was casually checking the web with a bit of gaming on. It didn’t give any notice, just shut down right away. 8GB stick, not reinstalling Windows—I just reinstalled it a year ago. I’ll look into it later when it’s already midnight in my time zone.
I'll give it a shot. Still questioning if it's a mother or PSU problem.