System restarting during gameplay of Kernal Power event 41
System restarting during gameplay of Kernal Power event 41
Hey there, I noticed your computer is acting up during games—specifically crashing and restarting at random times in titles like Civ6, CK3, and Ready or Not. After some investigation, it might be related to a power supply issue. I tried connecting the CPU power cables for Civ6 and it worked, but now it’s happening again with CK3. It’s possible the PSU is faulty, especially since your parts are brand new and only a month old. Also, keep in mind that forceful rebooting could potentially harm your system over time. All your drivers seem up to date. Your build details are listed here.
The instructions depend on your motherboard and CPU, so the guide might suggest using one or both cables. This can occur. If you still have the PSU, try another one and observe if performance improves. What you’re likely seeing is power surges from the GPU. In certain games, the GPU’s power draw may briefly surpass its own power limit (spikes). If your PSU responds too quickly, it might trip due to overcurrent protection. Another scenario is that your PSU has multiple power rails and all devices are connected to the same one. Rails act like smaller units within a single PSU; you should distribute power usage evenly between them or risk shutdowns. For instance, a 750W PSU could have three rails: two at 300W for 12V and one at 150W for 5V/3V. Plugging all into the same rail creates an effective 450W output since the unused 300W remains idle. How to identify which connector goes to which rail? Check the manual or the PSU’s side. This should clarify things.
I don't have a backup PSU to test this problem, and even if I did, the issue appears randomly so I can't be sure it's resolved. If you understand, my GPU is connected via two PCIe cables—one end of the pig tail cable and one standard PCIe cable. I've used both CPU power cables because I thought the CPU was drawing too much power, which happened during CPU-heavy games. Maybe it fixed the issue for a game where we played for a few hours on Minecraft without problems. I'll check the power rails once I get home.
If the problem is due to power surges, consider upgrading to a more robust GPU or one that handles spikes better. If you lack a suitable PSU, you might find a store open to buying it back if it doesn’t solve your issues—just confirm beforehand and request a written agreement. Good luck!
During recent tests I noticed additional crashes, one with artifacts before restart and another displaying a green screen after reboot. Using ddu to reinstall drivers resolved the issue temporarily. Additionally, adjusting the default adrenaline app’s maximum clock speed to 2610 MHz (despite the GPU being rated at 2565 MHz) may have contributed to the problem.
Great! It's even improved without needing hardware changes. I'm puzzled why adrenaline would trigger overclocking—could be a bug or an oversight from AMD. Just monitor it if automatic updates are on. GPU settings might reset during updates too. Have a pleasant day!
It seems like the system is constantly resetting itself to default and overclocking settings every time you restart. This has been a problem for people for more than a year. You might need to revert to an older driver, but I’m not sure which one works best.
You can always turn off the apply settings when starting up in Adrenalin or prevent it from launching at boot (via Task Manager). You might also attempt MSI Afterburner to adjust your card settings. I didn’t have much luck with Afterburner, but you could try again. Good luck!
Can you confirm the location you're looking for? Also, the adrenaline problem seems to be occasional—sometimes it won’t open at all, making a restart necessary. It’s a minor but bothersome issue.