System resets automatically when idle
System resets automatically when idle
I recently switched from an R3 2200g CPU to an R5 3600X on an ASUS A320m-k board and have been facing random reboots while idle. It never restarts when loading, even during extended gaming sessions, but has rebooted three times in the past three hours while watching YouTube in Chrome. The event log displays a critical error, kernel power 41, indicating a shutdown failure, and a WHEA logger reports a processor core error. I’ve read multiple discussions on Reddit where similar issues arise, suggesting the CPU might be idling too low with voltage dropping below acceptable levels. I've tried adjusting idle power to standard settings, tweaking the voltage offset to +0.005v, disabling G-BAL mode, and switching to a performance plan while turning off sleep/hibernate options.
First I’d verify and refresh the BIOS if feasible; it’s possible a software or hardware update inadvertently altered your power configurations and triggered the problem. My friend encountered a comparable situation a few years back and resolved it using the Global C-Stat fix you referenced, though he might have also turned off additional parameters such as Core Performance Boost and undervolting. Through my own research, it seems this concern impacts many Ryzen CPUs across diverse configurations, which is quite concerning.
I aim to install the latest BIOS and follow up for confirmation
I refreshed the bios and noticed the issue recurring later. I downloaded the core temp reading, which displayed around 60°C during idle. It seems the CPU cooler wasn’t seated correctly, as mentioned. I’ll re-seat it tomorrow and check the results.
I've been waiting a few days and kept trying updates, reseating the CPU, swapping the stock cooler for a single tower model. Still, the system reboots randomly even with Chrome open. The RAM diagnostic didn’t help. Could you think of other steps to try next?
Check HWMonitor for voltage readings. Notice any that don’t match expectations. https://en.wikipedia.org/wiki/ATX#:~:text=Generally%2C supply voltages must be within ±5% of their nominal values at all times That PSU is Tier E - Avoid, it might be unstable at low draw. It could also indicate a faulty CPU. It would be unexpected but possible. Plus, it might suggest a failing motherboard.
It’s been two weeks and I keep getting reboots plus strange BSOD messages like "IRQL_NOT_LESS_OR_EQUAL" and "KMODE_EXCEPTION_NOT_HANDLED." Both suggest a driver or hardware issue. Could the quick blue screens you saw actually happen without showing up in your reports? I’m really confused. I checked my RAM and drives using CMD, found no problems. And it never happened when a game was running. The minidump of the latest BSOD might help. Thanks in advance for your help. 070324-10812-01.zip
Only one dump file was provided. We need all available files to identify patterns across multiple ones. This particular issue was a general page fault, meaning a memory section was accessed incorrectly.
Sorry to hear that. I don’t fully grasp what’s inside those files.