F5F Stay Refreshed Hardware Desktop System refreshed, battery changed in CMOS, BIOS still can't store any preferences

System refreshed, battery changed in CMOS, BIOS still can't store any preferences

System refreshed, battery changed in CMOS, BIOS still can't store any preferences

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davecarlo2000
Member
186
10-19-2021, 05:45 PM
#1
I purchased a buddle from Micro Center today: Intel Core i7-12700K, MSI Z690-A Pro WiFi DDR4, G.Skill Ripjaws V 16GB DDR4-3200 Kit. I'm running it for my Plex server. I moved the SSDs and HDDs over. I saw online that it should be straightforward (though probably not), but I haven't found a way because the system boots directly into BIOS. I attempted to enable XMP during setup. Save, exit, then reboot back into BIOS without modifications. I searched and updated the BIOS step by step from https://www.msi.com/Motherboard/PRO-Z690...pport#bios, but updates still don't save. Checked the CMOS battery (3.20V), replaced with a new one (3.29V), but changes still won't apply. I've looked into using jumpers to reset CMOS, though that didn't help either. Any suggestions?
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davecarlo2000
10-19-2021, 05:45 PM #1

I purchased a buddle from Micro Center today: Intel Core i7-12700K, MSI Z690-A Pro WiFi DDR4, G.Skill Ripjaws V 16GB DDR4-3200 Kit. I'm running it for my Plex server. I moved the SSDs and HDDs over. I saw online that it should be straightforward (though probably not), but I haven't found a way because the system boots directly into BIOS. I attempted to enable XMP during setup. Save, exit, then reboot back into BIOS without modifications. I searched and updated the BIOS step by step from https://www.msi.com/Motherboard/PRO-Z690...pport#bios, but updates still don't save. Checked the CMOS battery (3.20V), replaced with a new one (3.29V), but changes still won't apply. I've looked into using jumpers to reset CMOS, though that didn't help either. Any suggestions?

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darkwolf644
Member
183
10-24-2021, 07:05 AM
#2
It seems the board appears faulty at first glance.
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darkwolf644
10-24-2021, 07:05 AM #2

It seems the board appears faulty at first glance.

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iWonderTiger
Member
137
10-24-2021, 09:46 AM
#3
I’m starting to think this way. It’s unclear whether contacting Micro Center would be useful or if swapping the motherboard is the better option.
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iWonderTiger
10-24-2021, 09:46 AM #3

I’m starting to think this way. It’s unclear whether contacting Micro Center would be useful or if swapping the motherboard is the better option.

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mackan2212
Junior Member
49
10-28-2021, 12:49 AM
#4
I’d also need you to admit your product isn’t working properly, so save your time and return it—swap it out, request a refund or whatever’s needed to fix the issue.

Also, the 3.0-3.1v range is the standard voltage for CMOS batteries; replace only if it falls below 2.9v, which isn’t happening with your setup. This isn’t a typical concern for newer boards, and yours shouldn’t be losing settings.

Personally, I’ve seen older models struggle with saving settings, but they usually recover once the issue is addressed. The problem here seems to be similar, though it’s unusual.

I always check that the spring or tab at the bottom of the battery socket (positive) is pressing the battery firmly enough so it makes solid contact with the ground tab on the socket. Cleaning these contacts can also help ensure a proper connection.

I don’t see much urgency since these parts aren’t heavily used, and I believe they’ll regain functionality over time if settings are restored.
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mackan2212
10-28-2021, 12:49 AM #4

I’d also need you to admit your product isn’t working properly, so save your time and return it—swap it out, request a refund or whatever’s needed to fix the issue.

Also, the 3.0-3.1v range is the standard voltage for CMOS batteries; replace only if it falls below 2.9v, which isn’t happening with your setup. This isn’t a typical concern for newer boards, and yours shouldn’t be losing settings.

Personally, I’ve seen older models struggle with saving settings, but they usually recover once the issue is addressed. The problem here seems to be similar, though it’s unusual.

I always check that the spring or tab at the bottom of the battery socket (positive) is pressing the battery firmly enough so it makes solid contact with the ground tab on the socket. Cleaning these contacts can also help ensure a proper connection.

I don’t see much urgency since these parts aren’t heavily used, and I believe they’ll regain functionality over time if settings are restored.

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xXGoku997Xx
Junior Member
41
10-29-2021, 12:41 AM
#5
I attempted to adjust the tabs for better contact on the CMOS battery, but it didn’t work. I’ll go ahead and swap out the motherboard now. I usually trust Micro Center, but this is my second defective purchase from them in two months.
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xXGoku997Xx
10-29-2021, 12:41 AM #5

I attempted to adjust the tabs for better contact on the CMOS battery, but it didn’t work. I’ll go ahead and swap out the motherboard now. I usually trust Micro Center, but this is my second defective purchase from them in two months.

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08skull08
Junior Member
33
10-29-2021, 09:15 AM
#6
I swapped the motherboard and faced the same issues again. I took out my Plex boot drive and managed to preserve BIOS settings. That issue is fixed, allowing me to begin restoring my Plex server. It's time to dive deeper into TruNAS Core. Thanks to both of you for your advice!
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08skull08
10-29-2021, 09:15 AM #6

I swapped the motherboard and faced the same issues again. I took out my Plex boot drive and managed to preserve BIOS settings. That issue is fixed, allowing me to begin restoring my Plex server. It's time to dive deeper into TruNAS Core. Thanks to both of you for your advice!