F5F Stay Refreshed Hardware Desktop System powering off unexpectedly

System powering off unexpectedly

System powering off unexpectedly

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CuzImSlasher
Member
114
11-24-2022, 02:41 AM
#1
I became frustrated with my old PC and upgraded it. I kept the same TUF 850W power supply and RX 590 Sapphire Gold graphics card. I also installed a MSI B550 Gaming Gen 3, a Ryzen 5 5500 processor, 16GB of 3200 MHz DDR4 RAM in dual channels, and a 1TB Samsung 980 NVMe SSD. I've run a fresh Windows 11 installation and completed all possible updates. The issue is that occasionally, after some time playing games, the system shuts down with a buzzing sound from the speakers and then restarts. I've tested stressing each part separately and everything appears normal. What should I do?
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CuzImSlasher
11-24-2022, 02:41 AM #1

I became frustrated with my old PC and upgraded it. I kept the same TUF 850W power supply and RX 590 Sapphire Gold graphics card. I also installed a MSI B550 Gaming Gen 3, a Ryzen 5 5500 processor, 16GB of 3200 MHz DDR4 RAM in dual channels, and a 1TB Samsung 980 NVMe SSD. I've run a fresh Windows 11 installation and completed all possible updates. The issue is that occasionally, after some time playing games, the system shuts down with a buzzing sound from the speakers and then restarts. I've tested stressing each part separately and everything appears normal. What should I do?

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Greytide
Member
159
11-24-2022, 08:30 PM
#2
Confirming your concern: the PC runs Furmark Stable but slows down during gaming. PSU and GPU seem unlikely. Works fine on Windows 10 instead of 11.
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Greytide
11-24-2022, 08:30 PM #2

Confirming your concern: the PC runs Furmark Stable but slows down during gaming. PSU and GPU seem unlikely. Works fine on Windows 10 instead of 11.

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AriaBlaze1
Member
126
11-24-2022, 09:45 PM
#3
Recent bios updates available from AMD, excluding MSI releases.
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AriaBlaze1
11-24-2022, 09:45 PM #3

Recent bios updates available from AMD, excluding MSI releases.

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lunathealicorn
Member
131
12-02-2022, 08:03 AM
#4
Updated using the MSI app; then ran FurMark. It's been running for roughly ten minutes with a temperature of 75°C and the fan at 60%. I'll continue for a bit more to check for changes and plan another gaming session tomorrow. Thanks!
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lunathealicorn
12-02-2022, 08:03 AM #4

Updated using the MSI app; then ran FurMark. It's been running for roughly ten minutes with a temperature of 75°C and the fan at 60%. I'll continue for a bit more to check for changes and plan another gaming session tomorrow. Thanks!

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frankenado
Member
60
12-07-2022, 06:31 AM
#5
It seems you're experiencing a heating problem with your PC. In the MSI Center, if your user settings are set to Quiet, the system shuts down after 15 to 20 minutes during gaming. When using balanced mode, it runs for a longer time. You might want to check cooling solutions or adjust settings to resolve this issue.
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frankenado
12-07-2022, 06:31 AM #5

It seems you're experiencing a heating problem with your PC. In the MSI Center, if your user settings are set to Quiet, the system shuts down after 15 to 20 minutes during gaming. When using balanced mode, it runs for a longer time. You might want to check cooling solutions or adjust settings to resolve this issue.