F5F Stay Refreshed Hardware Desktop System frequently freezes and displays error codes.

System frequently freezes and displays error codes.

System frequently freezes and displays error codes.

T
ThatMiningGuy
Senior Member
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704
09-15-2024, 06:46 PM
#1
Hello, I’ve shared similar issues before last year. The fix appeared to be swapping my main SSD and reinstalling Windows. However, about three weeks later I’m experiencing more frequent strange screens—sometimes several per day. Logs show entries like amdkmdag.sys EADONLY MEMORE SYSTEM SERVICE EXCEPTION, amdkmdag.sys QUAL IRQL NOT LESS OR EQUAL, DPC WATCHDOG VIAOLATION APC INDEX MISMATCH, PFN LIST CORRUPT, win32kfull.sys, SYSTEM THREAD EXCEPTION. Some suggest graphics driver problems; I used Snappy Driver Installer to update an older but better driver (version 31.0.21023.2010 from July 20, 2023). That didn’t resolve the issue. Earlier I was using the latest graphics driver, but now the PC crashes twice without a blue screen—just three beeps from the motherboard and it boots into BIOS showing odd memory settings: 56GB in one slot instead of my usual 32GB with 8GB spread across all four. The most recent incident occurred while running `perfmon /report`. The second attempt took over 20 minutes without results. I’ve attached the error logs and dump files for your reference. Please let me know if you can help pinpoint the cause.

PC specs:
- CPU: AMD Ryzen 5 2600 6x 3.40GHz (no overclocking)
- Motherboard: ASRock B450 Pro4
- RAM: 32GB (4 x 8GB) G.Skill Aegis DDR4-3000
- GPU: 8GB Sapphire Radeon RX 580 Nitro+
- Case: Sharkoon M25-V Midi Tower
- Storage:
- C: Samsung SSD 970 EVO Plus 1TB (780GB free, M.2 NVMe, Windows partition)
- D: Crucial MX500 CT1000 1TB (110GB free, 2.5")
- PSU: 500W quiet!
- Display: Pure Power 11 Non-Modular 80+ Gold (4 x 27'' WQHD monitors by Acer)
- OS: Windows 10 Pro 64 Bit (fresh install Nov. 2023)
- Build: Custom build, added 16GB RAM and new SSD in 2023

Feel free to share more details for faster assistance.
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T
ThatMiningGuy
09-15-2024, 06:46 PM #1

Hello, I’ve shared similar issues before last year. The fix appeared to be swapping my main SSD and reinstalling Windows. However, about three weeks later I’m experiencing more frequent strange screens—sometimes several per day. Logs show entries like amdkmdag.sys EADONLY MEMORE SYSTEM SERVICE EXCEPTION, amdkmdag.sys QUAL IRQL NOT LESS OR EQUAL, DPC WATCHDOG VIAOLATION APC INDEX MISMATCH, PFN LIST CORRUPT, win32kfull.sys, SYSTEM THREAD EXCEPTION. Some suggest graphics driver problems; I used Snappy Driver Installer to update an older but better driver (version 31.0.21023.2010 from July 20, 2023). That didn’t resolve the issue. Earlier I was using the latest graphics driver, but now the PC crashes twice without a blue screen—just three beeps from the motherboard and it boots into BIOS showing odd memory settings: 56GB in one slot instead of my usual 32GB with 8GB spread across all four. The most recent incident occurred while running `perfmon /report`. The second attempt took over 20 minutes without results. I’ve attached the error logs and dump files for your reference. Please let me know if you can help pinpoint the cause.

PC specs:
- CPU: AMD Ryzen 5 2600 6x 3.40GHz (no overclocking)
- Motherboard: ASRock B450 Pro4
- RAM: 32GB (4 x 8GB) G.Skill Aegis DDR4-3000
- GPU: 8GB Sapphire Radeon RX 580 Nitro+
- Case: Sharkoon M25-V Midi Tower
- Storage:
- C: Samsung SSD 970 EVO Plus 1TB (780GB free, M.2 NVMe, Windows partition)
- D: Crucial MX500 CT1000 1TB (110GB free, 2.5")
- PSU: 500W quiet!
- Display: Pure Power 11 Non-Modular 80+ Gold (4 x 27'' WQHD monitors by Acer)
- OS: Windows 10 Pro 64 Bit (fresh install Nov. 2023)
- Build: Custom build, added 16GB RAM and new SSD in 2023

Feel free to share more details for faster assistance.

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B
Blossommm
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189
09-15-2024, 06:46 PM
#2
RAM details: 64GB (four 8GB modules) equals 32GB, not 64GB. Please download the Sysnative BSOD dump and System File Collection app from the provided link.
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B
Blossommm
09-15-2024, 06:46 PM #2

RAM details: 64GB (four 8GB modules) equals 32GB, not 64GB. Please download the Sysnative BSOD dump and System File Collection app from the provided link.

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K
KochJus7in
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59
09-15-2024, 06:46 PM
#3
The dump files seem almost identical to the previous one. They appear more like RAM than actual storage, though they can look quite alike. The event viewer shows numerous storage issues. With this new storage setup, I sensed something about the motherboard.
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K
KochJus7in
09-15-2024, 06:46 PM #3

The dump files seem almost identical to the previous one. They appear more like RAM than actual storage, though they can look quite alike. The event viewer shows numerous storage issues. With this new storage setup, I sensed something about the motherboard.

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