F5F Stay Refreshed Hardware Desktop System freezing unexpectedly and rapidly

System freezing unexpectedly and rapidly

System freezing unexpectedly and rapidly

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Sven_Weetj
Member
220
03-11-2019, 12:08 AM
#1
I first saw it in Warzone 2 but dismissed it, thinking it was due to the game's poor optimization. Later that night I noticed it happening while playing Civilization 6. It seems to occur across browsers, Windows, and other platforms. When I move my mouse, the game lags or stutters, which is hard to describe. I’m not very familiar with computer troubleshooting beyond basic knowledge. Would a fresh reset of Windows help, or is it related to hardware? I replaced the RAM, but it didn’t fix the issue. The machine is about 2-3 years old, built myself, and never experienced problems before. From what I can tell, the hardware specs are decent: R7 3700X, 2070 SUPER, 16GB Corsair RAM, and an ASUS Strix Mobo B450F.
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Sven_Weetj
03-11-2019, 12:08 AM #1

I first saw it in Warzone 2 but dismissed it, thinking it was due to the game's poor optimization. Later that night I noticed it happening while playing Civilization 6. It seems to occur across browsers, Windows, and other platforms. When I move my mouse, the game lags or stutters, which is hard to describe. I’m not very familiar with computer troubleshooting beyond basic knowledge. Would a fresh reset of Windows help, or is it related to hardware? I replaced the RAM, but it didn’t fix the issue. The machine is about 2-3 years old, built myself, and never experienced problems before. From what I can tell, the hardware specs are decent: R7 3700X, 2070 SUPER, 16GB Corsair RAM, and an ASUS Strix Mobo B450F.

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Inezze009
Senior Member
716
03-11-2019, 05:45 AM
#2
Reviewed the newest BIOS updates. Downloaded the latest chipset drivers from AMD. Verified RAM support for XMP profiles. Ran diagnostics using Hard Disk Sentinel. Temperatures remain within normal ranges. Completed the Sfc/scannow process.
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Inezze009
03-11-2019, 05:45 AM #2

Reviewed the newest BIOS updates. Downloaded the latest chipset drivers from AMD. Verified RAM support for XMP profiles. Ran diagnostics using Hard Disk Sentinel. Temperatures remain within normal ranges. Completed the Sfc/scannow process.

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kungfutyla
Posting Freak
780
03-11-2019, 07:07 AM
#3
Activating DOCP in the BIOS significantly helped the issue. The UFO test still shows some browser lag, but I’m content with it. I plan to try playing games to observe the results, though I believe this might have resolved the problem. To be honest, I haven’t adjusted the BIOS settings before and the PC has always run smoothly for years. Can these adjustments happen automatically?
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kungfutyla
03-11-2019, 07:07 AM #3

Activating DOCP in the BIOS significantly helped the issue. The UFO test still shows some browser lag, but I’m content with it. I plan to try playing games to observe the results, though I believe this might have resolved the problem. To be honest, I haven’t adjusted the BIOS settings before and the PC has always run smoothly for years. Can these adjustments happen automatically?

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Liamharazi
Junior Member
39
03-11-2019, 08:39 AM
#4
Changes to BIOS can be made through: 1) faulty battery. 2) an app for Windows that might have been altered by other programs. When was the last time you cleaned your PC? (usually every six months in a typical setting) And which power supply unit are you using?
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Liamharazi
03-11-2019, 08:39 AM #4

Changes to BIOS can be made through: 1) faulty battery. 2) an app for Windows that might have been altered by other programs. When was the last time you cleaned your PC? (usually every six months in a typical setting) And which power supply unit are you using?

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Redstoner137
Posting Freak
811
03-11-2019, 03:07 PM
#5
They are capable, though issues can arise from battery degradation, BIOS updates, or unexpected hardware shifts. Please review the details I provided.
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Redstoner137
03-11-2019, 03:07 PM #5

They are capable, though issues can arise from battery degradation, BIOS updates, or unexpected hardware shifts. Please review the details I provided.

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_SmilesKillMe
Member
144
03-24-2019, 04:59 AM
#6
After some time, the problems came back. I updated the BIOS and performed a disk check—everything seemed fine. The system temperatures were normal, and I even changed the paste last month. I believe the issue might be related to the new Nvidia drivers. Another member of this forum reported similar problems with their Nvidia card after installing the latest drivers.
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_SmilesKillMe
03-24-2019, 04:59 AM #6

After some time, the problems came back. I updated the BIOS and performed a disk check—everything seemed fine. The system temperatures were normal, and I even changed the paste last month. I believe the issue might be related to the new Nvidia drivers. Another member of this forum reported similar problems with their Nvidia card after installing the latest drivers.

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matheusvr
Member
111
03-27-2019, 05:29 AM
#7
The PC is decently clean, just a little dust around but nothing too much. The PSU is a Corsairs 850W 80+gold model.
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matheusvr
03-27-2019, 05:29 AM #7

The PC is decently clean, just a little dust around but nothing too much. The PSU is a Corsairs 850W 80+gold model.

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kykycake
Member
130
03-27-2019, 02:06 PM
#8
I didn't ask for a visual inspection, get yourself something like this: https://www.samsclub.com/p/datavac-elect...nnexity+US And just dust the entire insides with it once every 6 months. How much dust you're going to inhale is up to you, wear protection. As for the CMOS battery, you can check it with a voltmeter or outright replace it (too cheap). Note the bios settings as you'll have to set them back or save to file, if bios allows it. (Advanced Mode)
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kykycake
03-27-2019, 02:06 PM #8

I didn't ask for a visual inspection, get yourself something like this: https://www.samsclub.com/p/datavac-elect...nnexity+US And just dust the entire insides with it once every 6 months. How much dust you're going to inhale is up to you, wear protection. As for the CMOS battery, you can check it with a voltmeter or outright replace it (too cheap). Note the bios settings as you'll have to set them back or save to file, if bios allows it. (Advanced Mode)

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Raze_FR
Member
200
03-27-2019, 03:01 PM
#9
If you think it's the Nvidia drivers, turn off MultiPlane Overlay in Windows.
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Raze_FR
03-27-2019, 03:01 PM #9

If you think it's the Nvidia drivers, turn off MultiPlane Overlay in Windows.

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CloseToToast
Member
125
03-28-2019, 07:52 AM
#10
Nvidia firmware is likely involved here. A failing drive might be the cause, so disconnecting all but the OS drive could help. Check if the issue is limited to mouse responsiveness or affects other functions like video, audio, scrolling, and games.
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CloseToToast
03-28-2019, 07:52 AM #10

Nvidia firmware is likely involved here. A failing drive might be the cause, so disconnecting all but the OS drive could help. Check if the issue is limited to mouse responsiveness or affects other functions like video, audio, scrolling, and games.

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