System freezing and crashing unexpectedly is becoming more common, happening more often.
System freezing and crashing unexpectedly is becoming more common, happening more often.
Hey there, I’m experiencing unexpected freezes that cause the whole PC to restart after roughly five seconds. There’s no warning or error displayed—it just turns black and shuts down completely. This usually occurs during gaming, but I had it happen today after a system reboot with no loads present.
I’m using a NZXT H1 Mini case (model V1). The issue is getting worse, and I’ve noticed more frequent crashes lately. Last week I had one, and now it’s happening about once a day. So far, six crashes in one day. I suspect the problem might be with the power supply unit, though.
During testing, I opened the case and played around with it. It lasted around ten minutes before failing. When it crashed, I saw a yellow/orange light on the motherboard, followed by a red light, then a restart. If it’s indeed the PSU, replacing it seems tricky because it appears to be a proprietary cable included with the NZXT H1 case.
System details: Windows 64-bit, version 22H2; GPU is an NVIDIA GeForce RTX 2080 Super; driver version 526.98; motherboard ASUS ROG Strix X570-I; BIOS 1407; CPU AMD Ryzen 9 3900X (12 cores); RAM 2x16GB DDR4; storage ADATA 2TB SSD; PSU was pre-installed with the case.
Any advice or guidance would be greatly appreciated. Thanks in advance!
Checking the Windows event logs for errors prior to the crash. Consider performing a stress test using 3dMark to determine if power management issues are present.
I haven't worked with Windows Event Log before, but I've attached what seems important here. Please tell me if you need anything else. There were 14 critical errors last week. After reviewing the Kernel-Power issue more closely, it appears one of my drivers is outdated. My PC hasn't been used since mid-August, and after a few crashes, I completely reset it to check for corruption. Both my GPU and BIOS are current, so I'm attempting to download the newest driver for my AMD, which hasn't been updated since at least mid-August.
The critical CPU voltage might be linked to the power supply unit. When did this begin happening? Were there any modifications to the system or was it an unexpected occurrence? You might want to test with the links provided and observe if power spikes cause freezing. Once identified, we can focus on the PSU or motherboard. Do you have a backup PSU available for replacement, perhaps an 850W model?
It seems the system has been idle since August 20th. I only connected it again last Sunday and then encountered problems. I have an extra Corsair RM 750X, but I'm unsure if it fits the NZXT H1 cables or the case dimensions.
If you want to skip the PSU, it might be better to test it using the RM 750X and the included cables. If the issue persists with the 750W PSU, it suggests the problem could lie with the motherboard.
Prime95 completed successfully. The furmark test will proceed next.
Attempt to run them together, otherwise you won't reach the full power capacity.
Ah ok, I did try running Furmark on its own and my PC completely froze at 1 minute and 5 seconds. I had to manually reboot it as everything was unresponsive. The average fps was 336 with a max temp of 70 Celsius. Any ideas based off of this? Here is a video of the motherboard lights after the freeze and forced restart. Event Viewer also logged another critical Kernel-Power (41) error.