System failure occurred Crash reported
System failure occurred Crash reported
Hello, I recently upgraded my computer, swapped out the CPU and GPU. Now, when I play an audio file, everything functions properly even at maximum volume. Whether it's YouTube, Spotify, or a game, the audio plays at full volume without issues. However, the speaker controls need to stay within half volume; if they exceed that, the PC freezes, requiring a reset via a button, or it restarts on its own. The BSOD displays "irql not less or equal," and the dump indicates the Ntoskrnl driver was responsible for the crash. I’ve reset my BIOS to defaults, removed Realtek drivers, and am currently running a RAM diagnostic. The computer seems fine otherwise, but the screen goes black when the music volume increases. This issue is linked to an outdated PC model mentioned in the link.
Prior to the upgrade: AMD Ryzen 7 5800X paired with Asus Dual Radeon RX 6600XT, 32GB RAM, 4x8 3600 CAS16, Corsair Vengeance Aorus B450 Elite V2, H100i AIO, and an 1TB Samsung 970 Pro M.2. Additional components included a 256GB Samsung 860 Evo SATA SSD, a 1TB Seagate Barracuda 2TB, and a Corsair CX550F PSU with two Corsair LL120 fans, plus four ML120 fans. The setup used a TP Link 2.5GBPs networking card and a wireless TP Link card. After replacing the CPU and GPU, the system ran on a 1TB Samsung SSD. Note: The RAM check showed no errors. I spent two hours gaming with speaker volume at half volume, experiencing no issues. It would not be advised to install this GPU in such a compact case due to limited space.
If you notice ntoskrnl.exe, it means you're using an incorrect tool or the wrong directory. Avoid using WhoCrashed and BlueScreenView. Look inside C:\Windows\Minidump for any minidump files. If found, return to your Windows folder and move the Minidump folder to the Downloads folder (or use your desktop if needed). Compress the moved folder and send it via a post. Follow instructions carefully since Windows doesn't allow changes there.
061124-9500-01.dmp Here is the minidump file. I have used the computer for a week now but the same problem persists. If i turn the volume too high, the computer fully freezes. Also, while i am playing a game or a program is fullscreen, if i activate a pop up window such as the volume control that pops up or pausing a song, basically anything that is a pop-up, the screen will go black for a second when it appears, and again when it dissapears. I do not know if this is a scaling issue or a GPU issue or what it is.