F5F Stay Refreshed Hardware Desktop System fails to recognize new SSD device.

System fails to recognize new SSD device.

System fails to recognize new SSD device.

P
69
01-23-2020, 08:04 PM
#1
I'm using a Rampage VI Extreme with an i7-7820x processor. I recently installed a Crucial PCIE 4.0 M.2 drive, and I already have an old Samsung 960 as my boot device. I thought I'd try using the DIMM.2 slot on my motherboard for extra storage. But my computer isn't recognizing the new drive at all. Everything else seems normal, the LED on the PCIe slot is lit, but the drive doesn't appear. My assumption was related to the PCIe lanes—my CPU has 28 lanes and I have a 3090 (PCIe 4) and a Gen3 M.2 device. Adding this Gen4 drive might mean I'm running out of lanes. However, that doesn't fit because I've used a 3090 and a 1080 with the same PC before, so it should still work, just slower. Another possibility is that the new drive itself is the issue. I could test by inserting it into the main M.2 slot, but that would be difficult. Any advice would be greatly appreciated.
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Pinkpineapples
01-23-2020, 08:04 PM #1

I'm using a Rampage VI Extreme with an i7-7820x processor. I recently installed a Crucial PCIE 4.0 M.2 drive, and I already have an old Samsung 960 as my boot device. I thought I'd try using the DIMM.2 slot on my motherboard for extra storage. But my computer isn't recognizing the new drive at all. Everything else seems normal, the LED on the PCIe slot is lit, but the drive doesn't appear. My assumption was related to the PCIe lanes—my CPU has 28 lanes and I have a 3090 (PCIe 4) and a Gen3 M.2 device. Adding this Gen4 drive might mean I'm running out of lanes. However, that doesn't fit because I've used a 3090 and a 1080 with the same PC before, so it should still work, just slower. Another possibility is that the new drive itself is the issue. I could test by inserting it into the main M.2 slot, but that would be difficult. Any advice would be greatly appreciated.

F
Fufuit
Member
174
01-24-2020, 04:56 AM
#2
Is the designated port active within the motherboard's BIOS settings? Is the board operating in a standard storage configuration? Have you reviewed the user guide for details about the DIMM.2 port?
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Fufuit
01-24-2020, 04:56 AM #2

Is the designated port active within the motherboard's BIOS settings? Is the board operating in a standard storage configuration? Have you reviewed the user guide for details about the DIMM.2 port?

T
Terrafin3015
Member
183
01-24-2020, 05:56 AM
#3
The DIMM.2 slot is automatically active and appears to remain so. There don’t seem to be any settings to turn it off except for VROC. I understand that 28 lane CPUs are restricted to a specific side of the DIMM.2 module, and while it was placed incorrectly at first, I fixed that too. I attempted to use it in both PCH and CPU Storage modes, but neither configuration worked. If that’s what you meant...
T
Terrafin3015
01-24-2020, 05:56 AM #3

The DIMM.2 slot is automatically active and appears to remain so. There don’t seem to be any settings to turn it off except for VROC. I understand that 28 lane CPUs are restricted to a specific side of the DIMM.2 module, and while it was placed incorrectly at first, I fixed that too. I attempted to use it in both PCH and CPU Storage modes, but neither configuration worked. If that’s what you meant...

G
GalacticJessi
Member
187
01-25-2020, 03:10 PM
#4
Open computer management, locate the disk, and format it as needed.
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GalacticJessi
01-25-2020, 03:10 PM #4

Open computer management, locate the disk, and format it as needed.

I
ImAirz
Junior Member
5
02-02-2020, 07:45 PM
#5
It wasn't found in the BIOS. I double-checked directly.
I
ImAirz
02-02-2020, 07:45 PM #5

It wasn't found in the BIOS. I double-checked directly.

2
27Danick
Member
154
02-04-2020, 11:24 AM
#6
Yes, the BIOS disk appears.
2
27Danick
02-04-2020, 11:24 AM #6

Yes, the BIOS disk appears.

M
mikeinsaw
Member
162
02-12-2020, 09:54 PM
#7
It seems unclear what's happening. Your Gen3 M.2 drive and two other HDDs appear in the BIOS, but the new drive isn't showing up.
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mikeinsaw
02-12-2020, 09:54 PM #7

It seems unclear what's happening. Your Gen3 M.2 drive and two other HDDs appear in the BIOS, but the new drive isn't showing up.

S
samrcar
Member
137
02-13-2020, 01:53 AM
#8
You can't view the new drive in the BIOS, yet other drives appear there. That suggests the new drive isn't functioning. Try connecting it to another machine or visit the retailer where you purchased it, have them install it and verify its operation before proceeding. Also, ensure the PCI connections on the board are working properly.
S
samrcar
02-13-2020, 01:53 AM #8

You can't view the new drive in the BIOS, yet other drives appear there. That suggests the new drive isn't functioning. Try connecting it to another machine or visit the retailer where you purchased it, have them install it and verify its operation before proceeding. Also, ensure the PCI connections on the board are working properly.

M
Matke04
Posting Freak
825
02-13-2020, 03:38 AM
#9
It might be a faulty drive, which is more frequent with budget models like these. I discovered a relevant link that could assist: https://rog-forum.asus.com/t5/rampage-vi...d-p/815300
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Matke04
02-13-2020, 03:38 AM #9

It might be a faulty drive, which is more frequent with budget models like these. I discovered a relevant link that could assist: https://rog-forum.asus.com/t5/rampage-vi...d-p/815300