F5F Stay Refreshed Hardware Desktop System experiencing failure with a black display and USB devices shutting down

System experiencing failure with a black display and USB devices shutting down

System experiencing failure with a black display and USB devices shutting down

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SCRAPP13
Junior Member
7
04-07-2023, 03:54 PM
#1
My PC experienced random crashes recently. The symptoms were: black screen without a lost signal message, USB devices like the keyboard and mouse shutting down, and audio that would loop for a brief moment before stopping. Fans would reach maximum speed for about a second before returning to normal. The computer kept running, and the power button on my case still displayed the white "on" light.
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SCRAPP13
04-07-2023, 03:54 PM #1

My PC experienced random crashes recently. The symptoms were: black screen without a lost signal message, USB devices like the keyboard and mouse shutting down, and audio that would loop for a brief moment before stopping. Fans would reach maximum speed for about a second before returning to normal. The computer kept running, and the power button on my case still displayed the white "on" light.

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SirJoeGV
Junior Member
33
04-09-2023, 03:02 PM
#2
PSU age question: Are you looking for a well-built PSU with at least 550W capacity for your entire system?
Current BIOS info for your motherboard.
RAM details: One 16GB 2666MHz DDR4 unit from HyperX, kept from an Intel build.
Which RAM slot is being used on the motherboard?
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SirJoeGV
04-09-2023, 03:02 PM #2

PSU age question: Are you looking for a well-built PSU with at least 550W capacity for your entire system?
Current BIOS info for your motherboard.
RAM details: One 16GB 2666MHz DDR4 unit from HyperX, kept from an Intel build.
Which RAM slot is being used on the motherboard?

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taejjang
Junior Member
32
04-09-2023, 03:32 PM
#3
I purchased the PSU in 2021.
The motherboard BIOS is currently at its latest release (FDc).
It is installed in the A2 slot.
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taejjang
04-09-2023, 03:32 PM #3

I purchased the PSU in 2021.
The motherboard BIOS is currently at its latest release (FDc).
It is installed in the A2 slot.

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SrSniper28
Member
231
04-09-2023, 04:39 PM
#4
Tests with DirectX11 showed no crashes on my PC. DirectX12 caused failures. Some DX12 games also affected my system. The issues aren't consistent every time; sometimes it runs smoothly for hours, other times it crashes quickly. I plan to try more tests to see if DX11 remains stable, as I'm still unsure whether the problem is random or real.
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SrSniper28
04-09-2023, 04:39 PM #4

Tests with DirectX11 showed no crashes on my PC. DirectX12 caused failures. Some DX12 games also affected my system. The issues aren't consistent every time; sometimes it runs smoothly for hours, other times it crashes quickly. I plan to try more tests to see if DX11 remains stable, as I'm still unsure whether the problem is random or real.