System experiences unexpected shutdowns intermittently, but no blue screen appears.

F5F Stay Refreshed Hardware Desktop System experiences unexpected shutdowns intermittently, but no blue screen appears.

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antmat04
Member

220

05-20-2019, 07:25 AM

#21

This information is from nearly three years ago. The current update is version 4901.

antmat04

05-20-2019, 07:25 AM #21

This information is from nearly three years ago. The current update is version 4901.

PtiteLicorne
Junior Member

05-21-2019, 05:24 PM

#22

Absolutely, I saw that too, just like I mentioned earlier...

PtiteLicorne

05-21-2019, 05:24 PM #22

Absolutely, I saw that too, just like I mentioned earlier...

Xindis_
Member

249

05-21-2019, 09:51 PM

#23

Consider removing iCUE and ensure your BIOS is up to date.

Xindis_

05-21-2019, 09:51 PM #23

Consider removing iCUE and ensure your BIOS is up to date.

maxime12
Junior Member

05-21-2019, 10:50 PM

#24

I removed iCUE this morning and it hasn't stopped crashing afterward. I haven’t changed anything else. It’s unclear why iCUE would cause issues without being active for nearly a week. I thought uninstalling it should have fixed the problem, but I’m still puzzled about how it could have triggered the crashes. I’ll also update my BIOS.

maxime12

05-21-2019, 10:50 PM #24

TheGamingWiz
Member

185

05-25-2019, 02:08 AM

#25

It seems there might have been an issue with the data, causing the OS to crash when trying to read it. This is what I thought initially, and I'm happy to assist if there are no more problems.

TheGamingWiz

05-25-2019, 02:08 AM #25

It seems there might have been an issue with the data, causing the OS to crash when trying to read it. This is what I thought initially, and I'm happy to assist if there are no more problems.

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