F5F Stay Refreshed Hardware Desktop System experiences unexpected restarts intermittently.

System experiences unexpected restarts intermittently.

System experiences unexpected restarts intermittently.

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Lorddoom139
Posting Freak
956
05-30-2016, 03:31 AM
#1
Hi all, I'm posting this on behalf of a friend. His PC recently has been giving a weird issue if shutting down while on light work load. I've already done basic troubleshooting but it doesn't seem to work long term. Things I've tried so far: - Reseat all components - Complete cleaning (Incase was overheating) - Stress testing for heat, seems not to be the issue - repaste of thermal paste on CPU - Reconnect all power cables - Check if AIO pump is working - Remove all usbs, (which seemed to work) So after all this my suspect is the PSU isn't enough for all his USB plus the system, but I wanted a second opinion before we buy a new PSU His specs: CPU: Ryzen 7 3700 Mobo: ASRock B450M steel legend Cooler: 240mm ID Cooling AIO Ram: 16gb GPU: Zotac 1660 Super PSU: Cm 550W Gold Storage: 256GB SSD + 1TB HDD Fans: 3 X case fans Sorry if the formatting is bit rubbish, I'm on my phone tryna help him sort this VID_20220919_180113_060.mp4
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Lorddoom139
05-30-2016, 03:31 AM #1

Hi all, I'm posting this on behalf of a friend. His PC recently has been giving a weird issue if shutting down while on light work load. I've already done basic troubleshooting but it doesn't seem to work long term. Things I've tried so far: - Reseat all components - Complete cleaning (Incase was overheating) - Stress testing for heat, seems not to be the issue - repaste of thermal paste on CPU - Reconnect all power cables - Check if AIO pump is working - Remove all usbs, (which seemed to work) So after all this my suspect is the PSU isn't enough for all his USB plus the system, but I wanted a second opinion before we buy a new PSU His specs: CPU: Ryzen 7 3700 Mobo: ASRock B450M steel legend Cooler: 240mm ID Cooling AIO Ram: 16gb GPU: Zotac 1660 Super PSU: Cm 550W Gold Storage: 256GB SSD + 1TB HDD Fans: 3 X case fans Sorry if the formatting is bit rubbish, I'm on my phone tryna help him sort this VID_20220919_180113_060.mp4

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213gamer4life
Junior Member
20
06-01-2016, 08:45 AM
#2
It seems you're suggesting a potential issue with the AIO pump consuming too much power. Also, you mentioned that too many USB devices can lead to PCIe conflicts. Updated on September 19, 2022 by An0maly_76. More details available.
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213gamer4life
06-01-2016, 08:45 AM #2

It seems you're suggesting a potential issue with the AIO pump consuming too much power. Also, you mentioned that too many USB devices can lead to PCIe conflicts. Updated on September 19, 2022 by An0maly_76. More details available.

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Ignis_Draco
Junior Member
40
06-01-2016, 12:53 PM
#3
Check the most recent BIOS updates for your motherboard model.
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Ignis_Draco
06-01-2016, 12:53 PM #3

Check the most recent BIOS updates for your motherboard model.

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Gam72
Junior Member
44
06-20-2016, 09:56 PM
#4
Yes, initially we tried the speakers and they would crash every time we connected them. The second time, when charging his watch or using a digital photo frame via USB, they also crashed. I wasn’t sure if I should try reverting changes, but after checking, it seemed like an outdated BIOS or CPU might be the problem.
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Gam72
06-20-2016, 09:56 PM #4

Yes, initially we tried the speakers and they would crash every time we connected them. The second time, when charging his watch or using a digital photo frame via USB, they also crashed. I wasn’t sure if I should try reverting changes, but after checking, it seemed like an outdated BIOS or CPU might be the problem.

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165
06-21-2016, 01:40 AM
#5
AGESA 1207 fixes USB problems and the fTPM issue. You can try booting the PC from outside the case.
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Chrysanthemum9
06-21-2016, 01:40 AM #5

AGESA 1207 fixes USB problems and the fTPM issue. You can try booting the PC from outside the case.

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Krenne464
Junior Member
41
06-24-2016, 09:55 PM
#6
Theory here suggests that a USB output overload might lead to motherboard circuitry overload, possibly causing the board to shut down partially.
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Krenne464
06-24-2016, 09:55 PM #6

Theory here suggests that a USB output overload might lead to motherboard circuitry overload, possibly causing the board to shut down partially.

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LoveDoggy56
Junior Member
45
06-25-2016, 04:36 AM
#7
I tried that before, removed everything, it functioned properly until too many components came back on. Apparently he just messaged me with updates saying things have gotten worse and it can no longer boot past the AsRock logo.
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LoveDoggy56
06-25-2016, 04:36 AM #7

I tried that before, removed everything, it functioned properly until too many components came back on. Apparently he just messaged me with updates saying things have gotten worse and it can no longer boot past the AsRock logo.

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Phenix301096
Junior Member
6
07-15-2016, 11:21 PM
#8
Failed board. Swap it out with something else.
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Phenix301096
07-15-2016, 11:21 PM #8

Failed board. Swap it out with something else.

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Gucci_Pandaz
Junior Member
13
08-01-2016, 04:42 AM
#9
It seems there might be an issue with the RAM or possibly the board itself. I experienced problems where certain DIMMs wouldn't post even though they seemed to work properly.
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Gucci_Pandaz
08-01-2016, 04:42 AM #9

It seems there might be an issue with the RAM or possibly the board itself. I experienced problems where certain DIMMs wouldn't post even though they seemed to work properly.

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CapedBaldie
Member
50
08-11-2016, 12:19 AM
#10
Apologies for the missed updates; I had similar concerns too. We're swapping the entire board now, moving to an Asus TUF model. I'll share more details once I've finished, since I won't be able to assist while away.
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CapedBaldie
08-11-2016, 12:19 AM #10

Apologies for the missed updates; I had similar concerns too. We're swapping the entire board now, moving to an Asus TUF model. I'll share more details once I've finished, since I won't be able to assist while away.

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