System doesn't recognize Nvidia GPU (GTX 1060 6GB).
System doesn't recognize Nvidia GPU (GTX 1060 6GB).
About a week ago I bought a new laptop—a Microsoft Surface Book 2. When I opened it, I immediately installed GeForce Experience and downloaded the latest drivers for my GTX 1060 6GB dedicated GPU. Midway through the setup, I accidentally shut down GeForce Experience and restarted the machine. After rebooting, I noticed my dedicated GPU wasn’t showing up in Task Manager; checking Device Manager revealed it was only listed under display adapters, with no Intel graphics visible. I selected the hidden option and saw my NVIDIA GPU listed under a grayed-out display adapter. I right-clicked it and uninstalled the drivers before restarting again. Now, the GPU still doesn’t appear in Device Manager, isn’t showing up in any other devices or PCI slots, and GeForce Experience can’t detect it. When I try to install drivers manually from the NVIDIA site, I get an error stating compatibility issues with this Windows version. My laptop runs 64-bit Windows 11 Pro, version 22H2, OS build 22621.1105. A Windows update doesn’t ask for driver reinstall, and when I restart, drivers aren’t automatically applied. I haven’t used any system restore points before this incident. I’ve searched numerous forums and YouTube videos for solutions, but nothing has worked—especially frustrating since it’s a brand-new machine. I even tried the “Reset this PC” option, but the GPU remains unrecognized. Any advice would be greatly appreciated.
Do you know about DDU? It's a third-party tool named "display driver uninstaller" and it really assists in cases like this. Run it in safe mode (it won't work there for valid reasons) and then attempt to reinstall the graphics drivers.
You're right, networking isn't necessary. Just pick Display → NVIDIA and then choose the restart option. After that, you'll reboot back to normal Windows and can reinstall the drivers from there.
I started in safe mode and used DDU to check. It only recognized my Intel built-in graphics, while my dedicated card isn’t listed in Device Manager. After trying to reinstall drivers, the same error persists.
Thankyou so much for your help everyone i resolved the issue at this link: Surface Book not detecting NVIDIA Graphics Card (thewindowsclub.com) The issue was fixed by removing the screen from the keyboard and refreshing device manger then reattaching it and refreshing again and "3D video controller" showed up under "other devices". I then restarted my computer and now installing my drivers works and doesnt show error. It seems its a common error with microsoft surface devices.