System displays a blue screen of death.
System displays a blue screen of death.
Hey there, I’m facing blue screen issues regularly. Frequent problems include unhandled kmode exceptions and driver stack overflow errors. This machine was used before—someone mentioned crashes could happen but it usually worked at 4K. So far it’s been this way consistently, not just under certain conditions. Specs: i7 9700, ASRock B365M-HDV, 16GB Corsair Vengeance DDR4, 2666mhz, PNY 4060, 8GB RAM, 500GB SSD, 500W PSU. I downgraded RAM because the board limited it, and I installed a new power supply. BIOS is up to date. I’ve reinstalled drivers and cleaned up graphics settings. After swapping RAM, I made sure it was seated correctly and double-checked everything. I turned off Fast Boot in Windows to let drivers reload on restart, but that didn’t help. Currently I only play games and watch videos. No specific task triggers the crash—it seems random. I’ve saved some crash dump files today; if anyone can look into them and find the cause, it would be a huge relief. Once I upload those, I’ll reinstall Windows 11 and hope it fixes things. ugh.zip
I'm sorry to hear that. This file name has been a challenge for me lately, probably due to my mental fatigue.
To ensure stability, I’d always run memtest when encountering BSODs. Check the exact model via Device Manager and share the SMART data. Persistent instability might indicate corrupted files in the SSD, potentially steering you toward incorrect solutions.
Thank you for the clarification. I previously ran memtest on the last RAM module but it didn’t pass. After replacing the RAM, the test succeeded. I’m not sure about SMART monitoring tests yet—I’d like to know if there’s a recommended tool or command-line options I can use to retrieve that data.
Also verified the device manager, it lists just PCIe SSD. It's located on the back of the motherboard, meaning I'd need to remove the whole board to inspect it. From what I remember, it was a standard generic model, not something like my Samsung Evo in my main build. I'm open to the idea that this SSD might be the source of the problems.
Preferably use the manufacturer's utilities first, but since you're unsure, I'll try CrystalDiskInfo. It might help, though I want to be clear—corrupted files aren't from the SSD itself creating them. If memory issues are confirmed, faulty files can gradually damage saved data, leading to BSODs in Windows until repairs or reinstall are done. Reinstalling Windows will verify if this is the issue. The lack of a brand name and "PCIe SSD" ID raises concerns.
Opened the computer and located the SSD, which turned out to be an Inland from microcenter. I'm unsure if this is the problem, but it's a bit strange that it doesn't show up in Device Manager. If I encounter more issues, I'll check its SMART data and follow up. After reinstalling Windows 11 and updating drivers, we'll see if that helps. Thanks for noting that old RAM might have caused file corruption. It wasn't my thought at first, but I was considering other components. Fingers crossed everything is fine from now on.
If the memory is extremely unreliable (thousands of errors during testing), it might have written a huge amount of damaged data to the disk, possibly affecting Windows files, drivers, and other components. A fresh installation could likely fix the issue.
I've updated Windows and reinstalled the graphics drivers. Everything seems to be working without the graphics card. The system behaves normally, but the moment it starts, the PC reacts strangely. See this photo—does it remind you of a graphics card error screen? (Call of Duty playing in the background of a BSOD)
It’s hard to say with certainty, as the information available is limited. Searching online for "system service exception" reveals many potential issues and solutions. If it isn’t clear from there that something basic like a faulty riser is the problem, you might end up repeatedly replacing components.