System crashes unexpectedly, causing random data loss.
System crashes unexpectedly, causing random data loss.
Hey there! I’ve noticed your PC has some strange behavior while gaming—suddenly it shuts down, the display goes dark, and sounds get all jumbled. Even when you disconnect and reconnect the monitor, nothing changes. The only solution seems to be forcing the computer off and back on. Your build dates back to 2015, but most parts have been updated since. You mentioned a Corsair PSU (600W), a 120GB SSD drive from Kingston, and Windows 11 with an AMD 5600X CPU, MSI Gaming X Trio 3060 Ti GPU, 16GB DDR4 RAM, and an ASUS ROG Strix B550 motherboard. I think the power supply might be the culprit—possibly it’s not delivering enough energy to the GPU under load. I’ve tried stress tests with Furmark and Cinebench, but they didn’t fix the problem. If you’re considering a new PSU, it could help, but I’d love some advice before making a purchase so you know if it’ll really solve the issue.
Are there any unusual error or warning alerts in the event viewer around the time of the issue? Are there any red flags or strange activity in Device Manager? Have you looked for any damaged system files? Launch an admin command prompt and run sfc /scannow. Is the health status of your Kingston SSD up to date? Since it was used since 2015, it might be time to replace it. Use a tool like CrystalDiskInfo to check its condition and SMART data. What are the CPU and GPU temperatures, particularly under stress? Have you performed a memtest? After reviewing these factors, you can address problems with replacement parts. Borrow a power supply from a friend to confirm if freezes persist.
Hi buddy, let's review what you're seeing in the Event Viewer. You mentioned an amber warning about nvlddmkm not responding but recovering, which could indicate a driver issue. There might be several such warnings close together around the time of the black screen. Alongside these, expect a few red critical entries, though they mainly show the system wasn't shut down properly. If you spot the nvlddmkm errors, it suggests the Nvidia driver crashed and then partially recovered. The screen remains black but the PC isn’t fully powered off.
From here, you should take these steps:
1. Run DDU to remove existing drivers and reinstall Nvidia’s latest from their site.
2. Perform a clean Windows installation—no repairs or upgrades.
3. Use HWInfo to check GPU and CPU temperatures when under load.
4. Ensure the GPU fans are running and there’s no obstruction.
5. Verify your PSU is functioning correctly.
If you have any other hardware issues like CPU, memory, or GPU problems, consider reverting to the original setup. Keep us updated!
I upgraded to Windows 11 with a fresh installation. The issue persisted before and after the upgrade, which I expected would be fixed. I verified the disk health using CrystalDiskInfo, showing a good status at 96%. During stress tests, the GPU temperature remained normal, staying under 70°C on average.
Check if you can use a friend's PSU for testing while you decide whether to purchase a new one, just in case.
I might just go ahead and buy a new one. I don't really have an option to borrow one, and the old one needs replacement at some point anyways. Thank you for all the help! It means a lot