F5F Stay Refreshed Hardware Desktop System crashes repeatedly, no clear guidance available

System crashes repeatedly, no clear guidance available

System crashes repeatedly, no clear guidance available

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samigurl0903
Senior Member
603
02-16-2020, 04:05 PM
#1
Hey there. I recently assembled a new PC featuring a 5600x, MSI B550 Gaming Edge Wifi MB, 32GB RAM, and an EVGA 650W 80+ Gold PSU. For my graphics card, I’m using an older 1060 6GB as a temporary setup. When I first powered on, I accessed BIOS, saw only one of my 32GB RAM slots being recognized, and decided to reattach the RAM. That resolved the issue and now all 32GB are properly read in BIOS. After that, installing Windows went smoothly, entering product key, and everything seemed fine. Then I rebooted multiple times—initially thinking it was a Windows update problem, but it kept happening. First I checked the HDMI for the GPU, realized the whole system was rebooting instead of just the display, and saw the login screen pop up after a few seconds. I swapped in the 24-pin MB, CPU, and GPU connectors, plus the PSU, but the reboots persisted. I even tried updating BIOS and nothing changed. Eventually, I found an online fix suggesting adjusting the CPU voltage via BIOS settings (though I’m not sure what specs it is). My brother and I followed that advice, which led to repairs on the motherboard. That finally stopped the crashes. Now I’m stuck trying to figure out what’s wrong—my guess is it’s the CPU, but I’ve read about 5600x models sometimes having this problem. I can’t install anything without fearing a restart, no matter how much load I put on it. The thermal paste stayed intact, and temperatures stayed around 30°-40°C. I also noticed my Ethernet port was slow, though I think that’s unrelated. Any advice would be appreciated! Also, the RGB stays active during these power restarts, and in Event Viewer I got a Kernal power 41 error and APIC 8.
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samigurl0903
02-16-2020, 04:05 PM #1

Hey there. I recently assembled a new PC featuring a 5600x, MSI B550 Gaming Edge Wifi MB, 32GB RAM, and an EVGA 650W 80+ Gold PSU. For my graphics card, I’m using an older 1060 6GB as a temporary setup. When I first powered on, I accessed BIOS, saw only one of my 32GB RAM slots being recognized, and decided to reattach the RAM. That resolved the issue and now all 32GB are properly read in BIOS. After that, installing Windows went smoothly, entering product key, and everything seemed fine. Then I rebooted multiple times—initially thinking it was a Windows update problem, but it kept happening. First I checked the HDMI for the GPU, realized the whole system was rebooting instead of just the display, and saw the login screen pop up after a few seconds. I swapped in the 24-pin MB, CPU, and GPU connectors, plus the PSU, but the reboots persisted. I even tried updating BIOS and nothing changed. Eventually, I found an online fix suggesting adjusting the CPU voltage via BIOS settings (though I’m not sure what specs it is). My brother and I followed that advice, which led to repairs on the motherboard. That finally stopped the crashes. Now I’m stuck trying to figure out what’s wrong—my guess is it’s the CPU, but I’ve read about 5600x models sometimes having this problem. I can’t install anything without fearing a restart, no matter how much load I put on it. The thermal paste stayed intact, and temperatures stayed around 30°-40°C. I also noticed my Ethernet port was slow, though I think that’s unrelated. Any advice would be appreciated! Also, the RGB stays active during these power restarts, and in Event Viewer I got a Kernal power 41 error and APIC 8.

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patorus
Member
108
02-16-2020, 06:03 PM
#2
What type of RAM are you using? Ryzens tend to perform better with Crucial Ballistix, though the maximum MHz rating is crucial—many models reach up to 2933 MHz. Updated June 19, 2022 by An0maly_76 Added more details
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patorus
02-16-2020, 06:03 PM #2

What type of RAM are you using? Ryzens tend to perform better with Crucial Ballistix, though the maximum MHz rating is crucial—many models reach up to 2933 MHz. Updated June 19, 2022 by An0maly_76 Added more details

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xRoGxGoDz
Junior Member
38
02-17-2020, 12:31 AM
#3
I'm working with a T-Force Delta 2x16GB 3600 CL18 model that includes RGB features. You can find more details here: https://www.newegg.com/team-32gb-288-pin...6820331515
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xRoGxGoDz
02-17-2020, 12:31 AM #3

I'm working with a T-Force Delta 2x16GB 3600 CL18 model that includes RGB features. You can find more details here: https://www.newegg.com/team-32gb-288-pin...6820331515

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Pablo_VHP
Junior Member
31
02-18-2020, 06:20 AM
#4
I might be mistaken, but the RAM appears to point to Intel, which could have varying timing settings. This is what I see in my 1700 and 5900X without any problems. https://www.newegg.com/ballistix-16gb-28...on=crucial ballistix&cm_re=crucial_ballistix-_-20-164-176-_-Product&quicklink=true
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Pablo_VHP
02-18-2020, 06:20 AM #4

I might be mistaken, but the RAM appears to point to Intel, which could have varying timing settings. This is what I see in my 1700 and 5900X without any problems. https://www.newegg.com/ballistix-16gb-28...on=crucial ballistix&cm_re=crucial_ballistix-_-20-164-176-_-Product&quicklink=true

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SkyMaster280
Member
214
02-18-2020, 07:21 AM
#5
I think it should work with AMD. I verified my motherboard and Ryzen compatibility, and it looks good. Also checked some reviews where people used a Ryzen 5 5600x with that RAM. It seems like swapping the CPU would be the best move. If that doesn’t work, the issue might lie with the motherboard.
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SkyMaster280
02-18-2020, 07:21 AM #5

I think it should work with AMD. I verified my motherboard and Ryzen compatibility, and it looks good. Also checked some reviews where people used a Ryzen 5 5600x with that RAM. It seems like swapping the CPU would be the best move. If that doesn’t work, the issue might lie with the motherboard.

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Qdrees34
Junior Member
33
03-09-2020, 05:06 AM
#6
I’m still considering RAM as the best option. I’d set up a USB drive, use Memtest86’s free version at the provided link, and let it complete all four tests to verify there are no problems with any stick.
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Qdrees34
03-09-2020, 05:06 AM #6

I’m still considering RAM as the best option. I’d set up a USB drive, use Memtest86’s free version at the provided link, and let it complete all four tests to verify there are no problems with any stick.