F5F Stay Refreshed Hardware Desktop System crashed during gameplay and streaming, logged events 41 and 6008.

System crashed during gameplay and streaming, logged events 41 and 6008.

System crashed during gameplay and streaming, logged events 41 and 6008.

B
Buttered_
Junior Member
1
10-10-2020, 06:43 PM
#1
i was just testing injustice 2 and broadcasting at once with streamlabs obs. suddenly my computer stopped completely with no warning, leaving only a black screen on my monitor. the pc shut down entirely. when i restarted it, the event viewer showed what happened. here’s the link: https://postimg.cc/ns6vpWPX and https://postimg.cc/0MD7QCTc. i don’t understand what’s going on, what might have caused this? my monitor stayed on while the pc did not. my system is a gtx 980 reference edition with a ryzen 5600x, aorus elite b550m motherboard, 2x8 3200 ram, xpg cooler master hyper 212 black edition, cpu cooler evga 500w, and an 80 white plus 1tb hdd seagate 500gb ssd. crucial mx
B
Buttered_
10-10-2020, 06:43 PM #1

i was just testing injustice 2 and broadcasting at once with streamlabs obs. suddenly my computer stopped completely with no warning, leaving only a black screen on my monitor. the pc shut down entirely. when i restarted it, the event viewer showed what happened. here’s the link: https://postimg.cc/ns6vpWPX and https://postimg.cc/0MD7QCTc. i don’t understand what’s going on, what might have caused this? my monitor stayed on while the pc did not. my system is a gtx 980 reference edition with a ryzen 5600x, aorus elite b550m motherboard, 2x8 3200 ram, xpg cooler master hyper 212 black edition, cpu cooler evga 500w, and an 80 white plus 1tb hdd seagate 500gb ssd. crucial mx

R
Ryugoo
Member
93
10-10-2020, 07:59 PM
#2
I can't post or capture screenshots directly. However, you can view the details tab by opening the event page and navigating to the "Details" section on your device. Let me know if you need help finding that information!
R
Ryugoo
10-10-2020, 07:59 PM #2

I can't post or capture screenshots directly. However, you can view the details tab by opening the event page and navigating to the "Details" section on your device. Let me know if you need help finding that information!

S
saukeuchiuchi
Senior Member
621
10-10-2020, 08:41 PM
#3
Here you are.
S
saukeuchiuchi
10-10-2020, 08:41 PM #3

Here you are.

K
KindOfAKing
Member
228
10-11-2020, 10:33 PM
#4
Yes, I have a suggestion.
K
KindOfAKing
10-11-2020, 10:33 PM #4

Yes, I have a suggestion.

T
Tim3Crime
Member
54
10-11-2020, 11:23 PM
#5
I experienced the same problem for weeks. It might be related to the 5600x or the NZXT CAM software. After removing CAM, there have been no freezes in 24 hours. However, many users with the 5600x are facing similar issues.
T
Tim3Crime
10-11-2020, 11:23 PM #5

I experienced the same problem for weeks. It might be related to the 5600x or the NZXT CAM software. After removing CAM, there have been no freezes in 24 hours. However, many users with the 5600x are facing similar issues.

J
JEFF_JEFFERSON
Senior Member
627
10-12-2020, 04:11 AM
#6
Looks like a 5600x problem then, since I don’t have nzxt cam software, I’m using msi afterburner.
J
JEFF_JEFFERSON
10-12-2020, 04:11 AM #6

Looks like a 5600x problem then, since I don’t have nzxt cam software, I’m using msi afterburner.

M
Matke04
Posting Freak
825
10-13-2020, 04:44 AM
#7
These issues stem from unexpected power cuts. The EVGA 500W White might be triggering protection mechanisms, leading to shutdowns. The 970 model could generate large voltage spikes and draw excessive current, possibly causing the same problem for the 980. I recommend replacing it with a reliable power supply unit. It's best suited only for office PCs.
M
Matke04
10-13-2020, 04:44 AM #7

These issues stem from unexpected power cuts. The EVGA 500W White might be triggering protection mechanisms, leading to shutdowns. The 970 model could generate large voltage spikes and draw excessive current, possibly causing the same problem for the 980. I recommend replacing it with a reliable power supply unit. It's best suited only for office PCs.

O
Orangecassie8
Junior Member
30
10-13-2020, 10:04 PM
#8
I also restricted the GPU power, and it hasn't occurred again since I shared this.
O
Orangecassie8
10-13-2020, 10:04 PM #8

I also restricted the GPU power, and it hasn't occurred again since I shared this.