F5F Stay Refreshed Power Users Networks Sure, I can help with that. Let me know what you need!

Sure, I can help with that. Let me know what you need!

Sure, I can help with that. Let me know what you need!

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SimpleBuilder
Member
134
10-28-2016, 01:23 AM
#1
Last week I switched my internet from ADSL to fiber in Oman. I picked a 250mbps plan from Omantel. At first I was excited but soon realized my phone’s speed test hit only 50mbps. I was frustrated and contacted their customer service, who asked me to check my PC speed—then confirmed it was 250mbps. They explained that the 2.4GHz network for my phone would cap at 50mbps even though I’m paying $110/month. When I mentioned there’s no mention of this on their site, they suggested canceling my plan and said about $300 to do so. I was shocked. I asked if they could help with another issue: my room is just 7 meters from the router but the signal is weak. They recommended buying an extender for $180. I searched online and found a setting (like 802.11n) that might boost bandwidth, but I’m not sure what to do next. I really appreciate any advice you can give.
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SimpleBuilder
10-28-2016, 01:23 AM #1

Last week I switched my internet from ADSL to fiber in Oman. I picked a 250mbps plan from Omantel. At first I was excited but soon realized my phone’s speed test hit only 50mbps. I was frustrated and contacted their customer service, who asked me to check my PC speed—then confirmed it was 250mbps. They explained that the 2.4GHz network for my phone would cap at 50mbps even though I’m paying $110/month. When I mentioned there’s no mention of this on their site, they suggested canceling my plan and said about $300 to do so. I was shocked. I asked if they could help with another issue: my room is just 7 meters from the router but the signal is weak. They recommended buying an extender for $180. I searched online and found a setting (like 802.11n) that might boost bandwidth, but I’m not sure what to do next. I really appreciate any advice you can give.

J
JustSano
Junior Member
46
10-28-2016, 05:06 AM
#2
Consider updating your approach or addressing any issues you're facing.
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JustSano
10-28-2016, 05:06 AM #2

Consider updating your approach or addressing any issues you're facing.

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makeoh
Junior Member
2
10-28-2016, 05:35 AM
#3
Ensure your device is linked to the 5GHz Wi-Fi network. Which smartphone are you using?
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makeoh
10-28-2016, 05:35 AM #3

Ensure your device is linked to the 5GHz Wi-Fi network. Which smartphone are you using?

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AZRonin
Junior Member
48
10-28-2016, 07:34 AM
#4
In theory, 802.11n supports speeds up to 300-450Mbps, though actual performance varies with devices and antenna configuration. I often see around 50Mbps in real use. The biggest boost comes from 5GHz WiFi, especially 802.11ac, which can reach much higher rates—just as 802.11a is limited to 50Mbps. Your phone must also be compatible for the best results.
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AZRonin
10-28-2016, 07:34 AM #4

In theory, 802.11n supports speeds up to 300-450Mbps, though actual performance varies with devices and antenna configuration. I often see around 50Mbps in real use. The biggest boost comes from 5GHz WiFi, especially 802.11ac, which can reach much higher rates—just as 802.11a is limited to 50Mbps. Your phone must also be compatible for the best results.

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YummyGummy_
Member
166
11-04-2016, 07:48 AM
#5
You shouldn't hold your ISP responsible for limitations on client devices. They often can't cover every phone model or make available. The promised speeds are typically what you'll get if connected directly to the internet hub. What phone model are you using? Have you checked nearby coverage with a WiFi analyzer app from the Microsoft Store? Look at the channel results for both 2.4GHz and 5GHz, and note any channel bonding activity. That capability lets the access point combine two channels to boost throughput on 802.11n. On 2.4GHz this can raise bandwidth, but it may also cause interference in busy areas. Therefore a wireless survey is a smart first step.
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YummyGummy_
11-04-2016, 07:48 AM #5

You shouldn't hold your ISP responsible for limitations on client devices. They often can't cover every phone model or make available. The promised speeds are typically what you'll get if connected directly to the internet hub. What phone model are you using? Have you checked nearby coverage with a WiFi analyzer app from the Microsoft Store? Look at the channel results for both 2.4GHz and 5GHz, and note any channel bonding activity. That capability lets the access point combine two channels to boost throughput on 802.11n. On 2.4GHz this can raise bandwidth, but it may also cause interference in busy areas. Therefore a wireless survey is a smart first step.

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LOOSE_BOWELSx
Junior Member
3
11-04-2016, 11:27 AM
#6
This device does not work with 5G networks.
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LOOSE_BOWELSx
11-04-2016, 11:27 AM #6

This device does not work with 5G networks.

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sniper3609
Member
59
11-10-2016, 08:43 PM
#7
Use the 5GHz network via the router instead of the 2.4GHz. 5G on a phone relates to cellular service, not Wi-Fi.
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sniper3609
11-10-2016, 08:43 PM #7

Use the 5GHz network via the router instead of the 2.4GHz. 5G on a phone relates to cellular service, not Wi-Fi.

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Morgan_98
Member
103
11-14-2016, 02:15 AM
#8
It would be unexpected since phones have used 5GHz WiFi for about ten years. Still, it won’t help if you ignore questions or don’t understand the responses.
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Morgan_98
11-14-2016, 02:15 AM #8

It would be unexpected since phones have used 5GHz WiFi for about ten years. Still, it won’t help if you ignore questions or don’t understand the responses.

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Jimsy102
Junior Member
24
11-15-2016, 05:19 AM
#9
Samsung A20 is a smartphone model from Samsung.
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Jimsy102
11-15-2016, 05:19 AM #9

Samsung A20 is a smartphone model from Samsung.

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xAdriLCT
Senior Member
702
11-24-2016, 03:44 AM
#10
What model or outdated device are you using that can’t handle that? It seems your internet service provider is providing exactly what they’re supposed to, but the issue lies with your phone not being able to access the highest speeds.
X
xAdriLCT
11-24-2016, 03:44 AM #10

What model or outdated device are you using that can’t handle that? It seems your internet service provider is providing exactly what they’re supposed to, but the issue lies with your phone not being able to access the highest speeds.

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