Support for Troubleshooting Steps
Support for Troubleshooting Steps
You're experiencing unexpected restarts while gaming, despite trying various software fixes. You've already updated drivers, performed an in-place Windows upgrade, and run memory tests—no issues found there. The next step is checking the power supply unit (PSU). There’s no straightforward online test, but you can contact Seasonic for a replacement if needed. Since you haven’t replaced any components before, it might be wise to proceed with their support.
Do you encounter overheating problems? My only prior encounter was with a failing CPU cooler, causing temperatures to spike during video rendering and triggering an automatic shutdown.
Start by verifying if there’s a temperature problem, what are your temperatures during gameplay?
Performance isn't the main concern. The GPU stays near 75% usage during load and the CPU never exceeds 65%. I'm attempting to execute Memtest86, but it consistently doesn't appear in my BIOS as a bootable option despite repeated imaging onto a USB drive.