Steam and Blizzard download speed is set to a maximum of 1.2 MB/s.
Steam and Blizzard download speed is set to a maximum of 1.2 MB/s.
Hi, I've been having trouble since last Friday because my internet speed on Battle.net and Steam is only hitting about 1.2MB/s when downloading big files. When I download in Chrome, it goes up to almost 50MB/s, even though my home router can handle a gigabit line at full speed of around 580Mb/s right now. I've already tried swapping the cable, reinstalling both Battle.net and Steam, turning off the firewall while downloading the games, and moving the files from an SSD to a hard drive for testing. I know how confusing Megabytes vs Megabits is because I included some pictures showing what's happening here. Can someone please help me out? It's really driving me crazy. https://imgur.com/a/Osg1TBa
Most likely, it's a problem with those computers. It happens when too many people use the internet at once—maybe more than one million—and that number keeps growing. Your internet provider (ISP) could also be slowing things down for some kinds of traffic. Who runs your internet? Could you check if someone on your router settings has been changed? Is it in YOUR house or system, or maybe your parents and roommates made changes to your connection?
It probably isn't a real network problem; more likely, some software is blocking things. Since speedtest works fine, it's not something simple like a cable or driver issue. Maybe try turning off IPv6 in your network settings, but I don't think that will help much. The main difference between the stuff that goes through and what doesn't is that working traffic uses a browser. It seems strange this started happening recently, though a very common reason is some "gaming" quality of service or accelerator program. These kinds of programs are often bundled with many motherboards and video cards...especially Asus. They have many names, but one very common one is CFOSspeed. You should uninstall that software. You could also check the router for similar tools, but if you turn on gamer features on the router, chances are you would notice them.
Usually only a parent or someone else changes that setting if lots of gaming server traffic is using all the bandwidth, and this has happened quite often on forums like ours. It is probably not as common as when an app from a game comes bundled with software, but it has still come up before.
I am wondering what the fix is for this because I have had trouble before with my own steam
Would a limitation not be strange? It just happened on Friday because Steam AND Battle.net are both involved. My ISP is Telenet in Belgium. If this is throttling, then everyone with the same internet provider would have the same problem, right? No, it's my own home system and my girlfriend doesn't know anything about these things so she won't make changes.
I am trying to turn off IPv6. Even though CFOSspeed was automatically installed with MSI, deleting it and restarting still didn't fix the problem. I usually don't change router settings because my girlfriend lives here but doesn't use a PC. She is also asleep right now. I checked my network usage in Task Manager and it only used 0% to 1% while I downloaded at 1.2 MB/s.
Absolutely not. In fact, that is VERY MUCH absolutely not true. Not only does the ISP NOT have to slow down anyone else in order to slow you down, they can specifically slow down ONLY certain types of traffic or give special treatment when you visit sites that offer specific content and pay the company to help them do it. Gaming servers are usually not among those kinds of companies.
Did you install or remove anything on the system at any time? Did you change your hardware, software, or settings around Friday when you first noticed your speed drop? Have you checked again since then? Just because your network usage shows 1% doesn't mean much; that is likely just 1% of your network cards' capacity, not 1% of your actual internet connection. This also depends on what type of service you have. If you use a DSL line, you are usually talking to the local office directly with no sharing happening. With cable, most of your neighbors share the same pipe in that area. Fiber is also shared but usually has so much speed it doesn't matter which plan you pick. I can get speeds between 375 and 425 Mbps on my own tests, but I rarely see those numbers in real life because distance matters, how many people use your internet at once, and whether other people share that same pipe to go to a server even if they aren't actually connecting to the same place. It also depends on what time of day it is (more people online then) or when some part of the network goes down and traffic has to take a longer route instead of going directly. Bill knows way more about this than I do, so whatever he says probably covers most ground, but up to now everything he said seems correct. That doesn't necessarily mean any of those things are your problem. One other thing to think about is if you uninstall a program that changed your network settings just to make them look better; it might not go back to normal automatically. Sometimes you have to reinstall the driver for your network card, or even completely restart Windows if you don't want to check every single setting in the computer's history. Maybe going to your motherboard website or the page for your internet card is a good idea. You can download and install the latest driver just like the one you already have so your settings go back to normal.