F5F Stay Refreshed Hardware Desktop SSD vanishes from file explorer and disk management tools

SSD vanishes from file explorer and disk management tools

SSD vanishes from file explorer and disk management tools

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LegitPlaysMc
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04-12-2018, 04:57 PM
#1
I've faced this odd problem with my new WD blue internal 1TB SSD recently. It seems to vanish at random times—sometimes it shows up in Explorer and Disk Management, then disappears after a few minutes or hours. Recently, after a power cycle, it would reappear briefly before vanishing entirely. When I checked Disk Management, it still listed as a 250GB drive needing formatting. I tried formatting again, which worked, but it took about ten minutes before it swapped back to the 1TB SSD that required partitioning. After creating a new partition, it appeared in File Explorer and wiped everything, which was fine since only a few games were there. Right now, I'm reinstalling the files from before, and downloads keep freezing unexpectedly. I'm unsure if the drive arrived faulty or if the SATA cable is faulty or power issues exist. Any advice would be appreciated.

Specs: Windows 10 64bit, Intel i9-9900KF, GIGABYTE Z390 GAMING X USB 3.2, M.2 slot, 32GB RAM, NVIDIA RTX 2070, 800W PSU, iBUYPOWER cooling, 512GB SSD, 2TB HDD with cache.
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L
LegitPlaysMc
04-12-2018, 04:57 PM #1

I've faced this odd problem with my new WD blue internal 1TB SSD recently. It seems to vanish at random times—sometimes it shows up in Explorer and Disk Management, then disappears after a few minutes or hours. Recently, after a power cycle, it would reappear briefly before vanishing entirely. When I checked Disk Management, it still listed as a 250GB drive needing formatting. I tried formatting again, which worked, but it took about ten minutes before it swapped back to the 1TB SSD that required partitioning. After creating a new partition, it appeared in File Explorer and wiped everything, which was fine since only a few games were there. Right now, I'm reinstalling the files from before, and downloads keep freezing unexpectedly. I'm unsure if the drive arrived faulty or if the SATA cable is faulty or power issues exist. Any advice would be appreciated.

Specs: Windows 10 64bit, Intel i9-9900KF, GIGABYTE Z390 GAMING X USB 3.2, M.2 slot, 32GB RAM, NVIDIA RTX 2070, 800W PSU, iBUYPOWER cooling, 512GB SSD, 2TB HDD with cache.

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gdog557
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04-13-2018, 09:06 PM
#2
That is some odd behavior. Does sound like a hardware issue with the drive. I would first try a different cable, different power cable and a different sata port. If it still does that I'd RMA it.
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gdog557
04-13-2018, 09:06 PM #2

That is some odd behavior. Does sound like a hardware issue with the drive. I would first try a different cable, different power cable and a different sata port. If it still does that I'd RMA it.

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Tavado
Senior Member
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04-14-2018, 01:15 AM
#3
Check if BIOS settings in MB disable SATA ports for energy saving. For Windows, try changing ports and verify functionality before proceeding. If issues persist, consider returning the product.
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Tavado
04-14-2018, 01:15 AM #3

Check if BIOS settings in MB disable SATA ports for energy saving. For Windows, try changing ports and verify functionality before proceeding. If issues persist, consider returning the product.

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MicMineHD
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04-22-2018, 07:13 PM
#4
I've tested various SATA ports and verified the BIOS settings; it doesn't appear to be a problem here. I'm sure it's best to return it for replacement. Knowing it's probably not an issue on my side is reassuring.
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MicMineHD
04-22-2018, 07:13 PM #4

I've tested various SATA ports and verified the BIOS settings; it doesn't appear to be a problem here. I'm sure it's best to return it for replacement. Knowing it's probably not an issue on my side is reassuring.

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