F5F Stay Refreshed Hardware Desktop SSD stops working and isn't recognized by Windows

SSD stops working and isn't recognized by Windows

SSD stops working and isn't recognized by Windows

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DesireHacks
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07-02-2023, 05:11 PM
#1
My second SSD on my system unexpectedly stopped connecting during a normal workday and remains undetected afterward. After swapping it out with a new unit, I've been attempting to link it using an SSD/HDD dock. This dock functions perfectly with other drives, yet this particular SSD exhibits unusual behavior. In Disk Management or Device Manager, when the drive is connected, I often notice the interface becomes unresponsive during refresh attempts. I've observed it only briefly in Disk Management when I power off the dock, displaying a short "Disk 4" alert. A screenshot shows it labeled as "unknown" and "Not Initialized," which appears for less than a second before vanishing. Although my BIOS recognizes the drive and lists it in the drives section, Windows fails to boot when the disk is plugged in during startup, resulting in crashes or a blue screen. This suggests the dock might be a more reliable option for connecting it while the system is running. I'm exhausted from troubleshooting and would appreciate advice from a community that might understand this issue better. I haven't encountered any problems with SSDs or HDDs in my over 15 years of PC building, yet this drive seems to have failed in an unexpected manner. Any guidance would be greatly valued.
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DesireHacks
07-02-2023, 05:11 PM #1

My second SSD on my system unexpectedly stopped connecting during a normal workday and remains undetected afterward. After swapping it out with a new unit, I've been attempting to link it using an SSD/HDD dock. This dock functions perfectly with other drives, yet this particular SSD exhibits unusual behavior. In Disk Management or Device Manager, when the drive is connected, I often notice the interface becomes unresponsive during refresh attempts. I've observed it only briefly in Disk Management when I power off the dock, displaying a short "Disk 4" alert. A screenshot shows it labeled as "unknown" and "Not Initialized," which appears for less than a second before vanishing. Although my BIOS recognizes the drive and lists it in the drives section, Windows fails to boot when the disk is plugged in during startup, resulting in crashes or a blue screen. This suggests the dock might be a more reliable option for connecting it while the system is running. I'm exhausted from troubleshooting and would appreciate advice from a community that might understand this issue better. I haven't encountered any problems with SSDs or HDDs in my over 15 years of PC building, yet this drive seems to have failed in an unexpected manner. Any guidance would be greatly valued.

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Kunall
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07-02-2023, 06:05 PM
#2
This is a normal failure mode for SSDs that fail... they don't usually fail 'gracefully' like mechanical hard drives sometimes do... a lot of the time they fail catastrophically. If this is some weird cheap Chinese brand of SSD, I can almost guarantee you it's failed (those are USB drives, but I've seen similar issues with knockoff drives from mainland China). Knowing the brand/model would be nice. You probably have a bad drive, but, you can try: Assuming it doesn't have anything important on it, try running secure erase in your UEFI/BIOS on the suspect drive -Make sure you don't erase the wrong drive -Didn't post your computer info, so I'm making an assumption here that your motherboard has a secure erase function for drives Boot into a Linux distro off a USB and see if it has any luck Try on another PC If it's under warranty, call the company support
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K
Kunall
07-02-2023, 06:05 PM #2

This is a normal failure mode for SSDs that fail... they don't usually fail 'gracefully' like mechanical hard drives sometimes do... a lot of the time they fail catastrophically. If this is some weird cheap Chinese brand of SSD, I can almost guarantee you it's failed (those are USB drives, but I've seen similar issues with knockoff drives from mainland China). Knowing the brand/model would be nice. You probably have a bad drive, but, you can try: Assuming it doesn't have anything important on it, try running secure erase in your UEFI/BIOS on the suspect drive -Make sure you don't erase the wrong drive -Didn't post your computer info, so I'm making an assumption here that your motherboard has a secure erase function for drives Boot into a Linux distro off a USB and see if it has any luck Try on another PC If it's under warranty, call the company support

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