Spotify affects my display's signal.

226

09-18-2016, 10:38 AM

I manage a dual-monitor configuration using a KVM between my Windows 10 PC and laptop. When I open Spotify on my PC, the primary monitor freezes and displays "no DP connection found," while the secondary monitor functions normally. Switching monitors via KVM briefly restores the display but then crashes again. Releasing Spotify and re-activating the KVM resolves the issue. It appears the problem mainly happens when Spotify is shown on the first monitor, though it can occur elsewhere. Any advice would be greatly appreciated (I've already reinstalled Spotify).

n_tiffanyblue_

09-18-2016, 10:38 AM #1

mistercraft77
Posting Freak

900

10-07-2016, 02:24 AM

Turn off hardware acceleration in Spotify for better performance.

mistercraft77

10-07-2016, 02:24 AM #2

Turn off hardware acceleration in Spotify for better performance.

CliveyB
Member

10-07-2016, 09:38 AM

It's already off.

CliveyB

10-07-2016, 09:38 AM #3

It's already off.

hdoor20
Senior Member

477

10-13-2016, 07:52 PM

It seems unusual. Can you confirm if the issue occurs without a KVM adapter? Just plug in the affected monitor and retry.

hdoor20

10-13-2016, 07:52 PM #4

It seems unusual. Can you confirm if the issue occurs without a KVM adapter? Just plug in the affected monitor and retry.

Nejc007
Senior Member

707

10-19-2016, 05:55 PM

Consider switching to another HDMI cable or port on your PC and monitor or TV to eliminate hardware problems, or try using the Spotify desktop as a backup.

Nejc007

10-19-2016, 05:55 PM #5

Consider switching to another HDMI cable or port on your PC and monitor or TV to eliminate hardware problems, or try using the Spotify desktop as a backup.