F5F Stay Refreshed Hardware Desktop Sound drops abruptly during your speech, cutting off unexpectedly.

Sound drops abruptly during your speech, cutting off unexpectedly.

Sound drops abruptly during your speech, cutting off unexpectedly.

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I
II_Abu3zez_II
Junior Member
15
06-07-2023, 07:33 AM
#1
I'm dealing with a HyperX Cloud II and the mic has been failing on Discord recently. After testing it in Audacity, the recording suddenly drops during "aaaaaa" tests, though normal speech works. I've switched USB ports, adjusted Discord voice settings, and even disabled Windows sound controls, but nothing helps. It seems the volume reduction might be the issue. I'm unsure how to resolve this.
I
II_Abu3zez_II
06-07-2023, 07:33 AM #1

I'm dealing with a HyperX Cloud II and the mic has been failing on Discord recently. After testing it in Audacity, the recording suddenly drops during "aaaaaa" tests, though normal speech works. I've switched USB ports, adjusted Discord voice settings, and even disabled Windows sound controls, but nothing helps. It seems the volume reduction might be the issue. I'm unsure how to resolve this.

C
coolness2001
Member
224
06-07-2023, 09:07 AM
#2
Open Control Panel, navigate to Sound/Audio settings, select the final tab, and disable the feature that lowers volume upon detecting a communication app.
C
coolness2001
06-07-2023, 09:07 AM #2

Open Control Panel, navigate to Sound/Audio settings, select the final tab, and disable the feature that lowers volume upon detecting a communication app.

S
SuperPieGames
Member
160
06-28-2023, 03:18 PM
#3
Already configured to ignore action.
S
SuperPieGames
06-28-2023, 03:18 PM #3

Already configured to ignore action.

K
KPM3
Member
67
06-29-2023, 05:15 PM
#4
Is the headset included with software for tweaking options? Have you looked through it? Sometimes a small update can unlock new features. To confirm other points: Is Nvidia broadcast set up? What device is your default input device for in Windows settings? For clarity, could you share a screenshot of Audacity showing the input area?
K
KPM3
06-29-2023, 05:15 PM #4

Is the headset included with software for tweaking options? Have you looked through it? Sometimes a small update can unlock new features. To confirm other points: Is Nvidia broadcast set up? What device is your default input device for in Windows settings? For clarity, could you share a screenshot of Audacity showing the input area?

P
PedroO_
Senior Member
522
07-01-2023, 04:46 PM
#5
Latest information about the driver.
P
PedroO_
07-01-2023, 04:46 PM #5

Latest information about the driver.

K
KateKitKat
Member
138
07-03-2023, 07:05 AM
#6
Nvidia Broadcast isn't set up by default. The default mic used is the HyperX Headset microphone (see screenshot attached). I should note I attempted a driver update and restarted the PC, but it didn't resolve the issue.
K
KateKitKat
07-03-2023, 07:05 AM #6

Nvidia Broadcast isn't set up by default. The default mic used is the HyperX Headset microphone (see screenshot attached). I should note I attempted a driver update and restarted the PC, but it didn't resolve the issue.

I
iSurvive
Member
180
07-03-2023, 09:17 AM
#7
Have you tried connecting a different gadget to check if it’s the MIC or your own device?
I
iSurvive
07-03-2023, 09:17 AM #7

Have you tried connecting a different gadget to check if it’s the MIC or your own device?

D
DengeliOda
Member
228
07-04-2023, 07:20 AM
#8
You verified the headset software settings, too. It looks like a noise-canceling feature might be activated somewhere.
D
DengeliOda
07-04-2023, 07:20 AM #8

You verified the headset software settings, too. It looks like a noise-canceling feature might be activated somewhere.

S
Sakurahan
Junior Member
5
07-04-2023, 09:27 PM
#9
I didn't notice you relying on that outdated "soundcard" with the headset, which degrades the audio. Most users opt for a 4-pole to 2 3-pole Y splitter and link it to a better source like an internal device, a quality soundcard, or even an amplifier/dac. The "HyperX usb dongles" tend to fail quickly, as the first generation was meant for anyone claiming their USB adapter failed. If you really want to boost the headset's audio, connect it elsewhere. Even inexpensive options are available online.
S
Sakurahan
07-04-2023, 09:27 PM #9

I didn't notice you relying on that outdated "soundcard" with the headset, which degrades the audio. Most users opt for a 4-pole to 2 3-pole Y splitter and link it to a better source like an internal device, a quality soundcard, or even an amplifier/dac. The "HyperX usb dongles" tend to fail quickly, as the first generation was meant for anyone claiming their USB adapter failed. If you really want to boost the headset's audio, connect it elsewhere. Even inexpensive options are available online.

Z
ZzZ_PwNeD_ZzZ
Member
74
07-08-2023, 04:43 AM
#10
You might be correct about the overall performance, but it doesn't fully address their concern. Until recently it performed well for them now it's acting differently. I also question whether most users follow your advice. In reality, many just rely on the included dongle. Of course, swapping in a different USB sound card could fix the problem, but it would cost money or involve waiting a long time while hoping for your recommendation and possibly still paying import duties. @nope_ Can you access the hyperX software? I assume it's already installed and the issue is somewhere within it.
Z
ZzZ_PwNeD_ZzZ
07-08-2023, 04:43 AM #10

You might be correct about the overall performance, but it doesn't fully address their concern. Until recently it performed well for them now it's acting differently. I also question whether most users follow your advice. In reality, many just rely on the included dongle. Of course, swapping in a different USB sound card could fix the problem, but it would cost money or involve waiting a long time while hoping for your recommendation and possibly still paying import duties. @nope_ Can you access the hyperX software? I assume it's already installed and the issue is somewhere within it.

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