Sound card integration failed due to missing drivers following graphics installation.
Sound card integration failed due to missing drivers following graphics installation.
Hi everyone. My new PC is connected through a displayport on the motherboard (Z690-f strix), and the sound card is functioning properly (Realtek audio console). I added a graphics card to the board, turned the PC on, and saw a red X in the lower right corner of the sound settings. Windows installed the display drivers automatically, but no other devices appear except for the nVidia High Definition audio. After reinstalling the audio drivers, nothing changed. The sound card isn’t listed in Device Manager, and when I try to launch Realtek Audio Console, it shows an error: "Realtek Audio Console doesn't support this machine. It worked fine before the graphics card was installed." What happened? What should I do next?
If you turn off the NVIDIA audio driver in Device Manager, consider these steps:
- Turn on "NVIDIA especially annoying audio" in Device Manager.
- Remove the Realtek audio driver and control panel.
- Turn off Realtek audio settings in BIOS.
- Restart Windows while Realtek audio remains disabled.
- Make sure Realtek audio isn't stuck or unresponsive.
- Switch back to BIOS, enable Realtek audio there.
- Start Windows and reinstall Realtek drivers.
If it still causes issues, you might need to be frustrated.
I’d test the Ubuntu live USB to see if the issue is hardware-related or software-based. Did you set up GeForce Experience or install genuine drivers from the NV site?
I think most mobile IO shields are designed to sit inside the case, but that could be an oversimplification. If you have worries, you might try setting up the PC in a separate enclosure outside the case for testing.
I believe the board the original poster owns also includes a second full-length space, so it might be worth trying that option.
I've been using a PCI sound card for many years due to a comparable problem.