Sometimes there is no picture when you turn your computer on. This happens if a specific setting needs to be fixed.
Sometimes there is no picture when you turn your computer on. This happens if a specific setting needs to be fixed.
I keep getting weird problems with my computer. Usually, when I turn it on and start up everything works great too, and I can play all the games fine. But sometimes, when I press the power button, the fans on my graphics card don't spin at all. This means there is no picture coming out of my screen. Because that happens, I have to shut down by holding the power button. The red light on my motherboard shows up so it looks like my graphics card has died. I can't figure this out yet. Sometimes things work if I unplug and replug the cables, or if I leave them alone for a while. But it isn't always working. Between when it works and when it breaks, I do nothing at all. It just happens from time to time. My BIOS and graphics card are both up to date too. The graphics card was bought back in September 2024. Here is the list of my parts: [ https://pcpartpicker.com/user/steve...cp...ved/JpBK7P] My monitor is a TUF asus gaming screen, 24 inches, and I also have a 22 inch lenovo think vision screen as my second one.
page not found via link I guess I would first check any power connection from the power supply to the GPU. Look at the plastic connector, look for one of the wires being pushed out of the plastic connector. IE a bad connection leading to poor power. (mostly happens with the old molex connectors (white color) the black pci/e connectors can get overheat and char and make a bad connection. Some systems might use splitters from one psu power line. (bad) sleep bugs can also prevent the system from waking up. (update bios and drivers) run powercfg.exe /energy and look at the report. systems with coolers connected to USB have issues with microsoft new sleep states where the usb gets turned off to save power. (control panel, device manager right mouse click on usb hub then look at the power management tab and turn off let windows turn off this device to save power, to fix) you might also go into bios and see if your bios will report the voltages from your power supply. 12Volt, 5 volt and 3.3 Volt the voltages should be within 5 or 10% of these values.
I made a mistake and my apologies. I've added the link below: https://pcpartpicker.com/user/steveylee9...iew=JpBK7P
I have gotten the powercfg report. Additional i checked the voltage from BIOS : CPU CORE: 1.392 CPU NB/SOC: 1.026 CPU 1P8: 1844 DRAM: 1.2 CHIPSET CORE: 1.048 SYSTEM 12V: 12.072 SYSTEM 5V: 5.030 Do you have any idea if these are fine and if the report is okay? Power Efficiency Diagnostics Report Computer Name DESKTOP-S6S7U1C Scan Time 2025-04-19T17:37:17Z Scan Duration 60 seconds System Manufacturer Micro-Star International Co., Ltd. System Product Name MS-7C94 BIOS Date 09/04/2024 BIOS Version 1.L1 OS Build 26100 Platform Role PlatformRoleDesktop Plugged In true Process Count 312 Thread Count 5636 Report GUID {9a45a70a-7f62-4174-9ebb-34145d984baa} Analysis Results Errors System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance USB\VID_046D&PID_0AB5&MI_00\8&3593be6f&0&0000 Requesting Driver Device Logitech G733 Gaming Headset System Availability Requests:System Required Request A kernel component has made a request to prevent the system from automatically entering sleep. USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Composite Device Host Controller ID PCI\VEN_1022&DEV_43EE Host Controller Location PCI bus 2, device 0, function 0 Device ID USB\VID_1532&PID_0091 Port Path 10,2 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Composite Device Host Controller ID PCI\VEN_1022&DEV_43EE Host Controller Location PCI bus 2, device 0, function 0 Device ID USB\VID_046D&PID_C349 Port Path 10,1 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name Generic USB Hub Host Controller ID PCI\VEN_1022&DEV_43EE Host Controller Location PCI bus 2, device 0, function 0 Device ID USB\VID_05E3&PID_0610 Port Path 10 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name G733 Host Controller ID PCI\VEN_1022&DEV_43EE Host Controller Location PCI bus 2, device 0, function 0 Device ID USB\VID_046D&PID_0AB5 Port Path 10,4 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name Xbox Gaming Device Host Controller ID PCI\VEN_1022&DEV_43EE Host Controller Location PCI bus 2, device 0, function 0 Device ID USB\VID_20D6&PID_2052 Port Path 9 CPU Utilisation 😛 rocessor utilisation is high The average processor utilisation during the trace was high. The system will consume less power when the average processor utilisation is very low. Review processor utilisation for individual processes to determine which applications and services contribute the most to total processor utilisation. Average Utilisation (%) 14.13 Warnings Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 19976 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 19540 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 11904 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 21032 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 7712 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 17240 Requesting Process Path \Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 3692 Requesting Process Path \Device\HarddiskVolume4\Windows\System32\audiodg.exe CPU Utilisation:Analysis Error Analysis was partially unsuccessful. Some results are available, but they may be incomplete. Information Platform Timer Resolution 😛 latform Timer Resolution The default platform timer resolution is 15.6 ms (15625000 ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations. Current Timer Resolution (100 ns units) 156250 Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 19976 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe Calling Module Stack \Device\HarddiskVolume4\Windows\System32\ntdll.dll \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Program Files (x86)\Microsoft\EdgeWebView\Application\135.0.3179.73\msedge.dll \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Program Files (x86)\Microsoft\Edge\Application\msedge.exe \Device\HarddiskVolume4\Windows\System32\ntdll.dll Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 19540 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager.dll \Device\HarddiskVolume4\Program Files (x86)\Razer Chroma SDK\bin\RzDeviceManager \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 11904 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll \Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.15341\Qt5Core.dll \Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.15341\battle.net.dll \Device\HarddiskVolume4\Program Files (x86)\Battle.net\Battle.net.exe \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 21032 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe Calling Module Stack \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume4\Windows\SysWOW64\winmm.dll \Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\Qt5Core.dll \Device\HarddiskVolume4\Program Files (x86)\GOG Galaxy\GalaxyClient.exe \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 7712 Requesting Process Path \Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe Calling Module Stack \Device\HarddiskVolume4\Windows\System32\ntdll.dll \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Windows\System32\ntdll.dll Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 17240 Requesting Process Path \Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe Calling Module Stack \Device\HarddiskVolume4\Windows\System32\ntdll.dll \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Users\steve\AppData\Local\Discord\app-1.0.9188\Discord.exe \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Windows\System32\ntdll.dll Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 3692 Requesting Process Path \Device\HarddiskVolume4\Windows\System32\audiodg.exe Calling Module Stack \Device\HarddiskVolume4\Windows\System32\ntdll.dll \Device\HarddiskVolume4\Windows\System32\audiodg.exe \Device\HarddiskVolume4\Windows\System32\rpcrt4.dll \Device\HarddiskVolume4\Windows\System32\combase.dll \Device\HarddiskVolume4\Windows\System32\rpcrt4.dll \Device\HarddiskVolume4\Windows\System32\ntdll.dll \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Windows\System32\ntdll.dll Power Policy:Active Power Plan The current power plan in use Plan Name OEM Balanced Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e} Power Policy 😛 ower Plan Personality (Plugged In) The personality of the current power plan when the system is plugged in. Personality Balanced Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In) The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes. Power Policy:Video quality (Plugged In) Enables Windows Media Player to optimise for quality or power savings when playing video. Quality Mode Optimise for Video Quality Battery:Analysis Success Analysis was successful. No energy efficiency problems were found. No information was returned. Platform Power Management Capabilities:Supported Sleep States Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states. S1 Sleep Supported false S2 Sleep Supported false S3 Sleep Supported true S4 Sleep Supported true Platform Power Management Capabilities:Connected Standby Support Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states. Connected Standby Supported false Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 0 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 130 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 1 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 130 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 2 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 130 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 3 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 130 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 4 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 127 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 5 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 127 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 6 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 120 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 7 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 120 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 8 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 116 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 9 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 116 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 10 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 123 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilities 😛 rocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 11 Idle State Count 2 Idle State Type ACPI Idle © States Nominal Frequency (MHz) 3600 Maximum Performance Percentage 123 Lowest Performance Percentage 47 Lowest Throttle Percentage 15 Performance Controls Type ACPI Collaborative Processor Performance Control Device Drivers:Analysis Success Analysis was successful. No energy efficiency problems were found. No information was returned.
Check if there is a firmware update for your Logitech G733 headset. It looks like the system was trying to go to sleep but kept telling everything to sleep. The video card said yes, but the headset blocked those functions. I think you have almost-sleeping machine that isn't waking up right. When you hit the power button, it just cycles the machine back on to start running again. First, make sure your keyboard is allowed to wake your machine (bios setting). If you use a USB keyboard, go into Windows Control Panel -> Device Manager, right-click on the USB hub to open properties, look at the Power Management tab and say "don't turn off devices" to save power. Some older BIOS versions also have sleep functions for USB devices that need to be turned off (required by European rules). You can also take away the headset's rights to block sleep functions; the setting is in Control Panel somewhere under multimedia settings (hard to find). The setting is meant to stop sleep when you watch a movie. Hopefully you find a firmware update for your Logitech device and make it work correctly. Maybe the headset driver blocks sleep so it can charge the device. I couldn't find that setting on my new machine but read this and maybe you can find it here: https://answers.microsoft.com/en-us/eep-...31f792ba25
So I have checked and my software on my headset is current. I also changed every USB port so it doesn't power off the device to save battery, but the error keeps coming back. It worked today around 3 o'clock when I turned off the computer; it didn't turn on again. I disconnected all cables from the back of my PC and checked that power was still running. The fans on my graphics card won't start up and the red VGA light is still lit on. When the computer turns on normally, the fans spin but the VGA light isn't there. I'm not sure if this problem is totally connected to the USB issue?
If you have any power, try installing the new chipset driver from MSI and also the Realtek driver for your motherboard right here on the page. I think it is the right one: check the link to see if this matches your board. One specific part of the link points to an AMD Chipset Driver dated 2025-01-22 and another pointing to a Realtek HD Universal Driver dated 2025-04-11. Most USB stuff goes through the PCI/E bus, but if something breaks it can stop other things from working on that same line (like a GPU). You might try turning off unused hardware in your BIOS settings before saving and trying to restart (if you still get video output).
vga LED light shows that something important is missing or broken on your PC, like the GPU (graphics card) or the PCIe connection. You can check this by moving the card into a different slot, making sure all power lines are tight, and then trying to turn it on. If you go through BIOS settings, changing them, saving, and turning it back on again, maybe that will help.
If your motherboard came out in July 2020, there could be a bad power supply or the wrong card plugged in. Just try plugging the HDMI line into an onboard video port to see if anything lights up.
Note: If you don't have a built-in GPU on your CPU, you might need to buy and install another graphics card instead.
Thanks for the advice johnbl, I'm going to try those things and see if they work. But my computer is really hard to start now. If I can't get it to turn on at all, I might take it back to a local PC shop. Usually, I don't trust them, but I just have no more patience and not even any real fixes.
I tried updating my drivers again, but some errors are still showing up after a few days. It sounds like I'm starting over from scratch now.