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Something is causing memory related BSOD

Something is causing memory related BSOD

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palmer1952
Member
155
06-25-2018, 01:45 AM
#1
Windows 10 64 bits Mobo: Gigabyte AB350 Gaming CPU: Ryzen 7 2700x GPU: RX570 AMD RAM: 40 GB Crucial Ballistix Micron 2x16 1x8 PSU: EVGA 600w Drives: Barracuda 2T, Sandisk SSD 120GB plus several HDDs I encounter various memory-related BSODs without a clear .sys error. It seems the issue might be linked to drivers or faulty RAM. I ran diagnostics on each drive and found no problems. The crash occurred only when using both 8GB and 16GB together, but not again afterward. According to the crash report from April 29, 2020, it was likely caused by ntoskrnl.exe with a specific bug. The system file pointed to a module error in the SYSTEM_SERVICE_EXCEPTION area. Another crash happened on April 28, 2020, with a different module and error code. These problems appear to be mostly memory management issues. Regarding RAM placement, I’m unsure which slots are correct since both dual-rank sticks were present but the manual didn’t specify clearly. I initially thought slots 1 and 3 were correct, but now I’m considering slot 8 for the 16GB stick. I updated drivers, repaired the SSD with Windows, and checked RAM modules by their exact model numbers. The motherboard lists support up to 64 GB, so it should be possible. However, I need more than 32GB for a stable setup, especially since my configuration uses a Ryzen 5 1600 and an RX570. I’m not sure which stick matches the correct module name on the board. I ran a CMOS reset and confirmed no overclocking. I’m still trying to figure out exactly what’s causing the crashes and how to fix it. Please help, I’m feeling really confused.
P
palmer1952
06-25-2018, 01:45 AM #1

Windows 10 64 bits Mobo: Gigabyte AB350 Gaming CPU: Ryzen 7 2700x GPU: RX570 AMD RAM: 40 GB Crucial Ballistix Micron 2x16 1x8 PSU: EVGA 600w Drives: Barracuda 2T, Sandisk SSD 120GB plus several HDDs I encounter various memory-related BSODs without a clear .sys error. It seems the issue might be linked to drivers or faulty RAM. I ran diagnostics on each drive and found no problems. The crash occurred only when using both 8GB and 16GB together, but not again afterward. According to the crash report from April 29, 2020, it was likely caused by ntoskrnl.exe with a specific bug. The system file pointed to a module error in the SYSTEM_SERVICE_EXCEPTION area. Another crash happened on April 28, 2020, with a different module and error code. These problems appear to be mostly memory management issues. Regarding RAM placement, I’m unsure which slots are correct since both dual-rank sticks were present but the manual didn’t specify clearly. I initially thought slots 1 and 3 were correct, but now I’m considering slot 8 for the 16GB stick. I updated drivers, repaired the SSD with Windows, and checked RAM modules by their exact model numbers. The motherboard lists support up to 64 GB, so it should be possible. However, I need more than 32GB for a stable setup, especially since my configuration uses a Ryzen 5 1600 and an RX570. I’m not sure which stick matches the correct module name on the board. I ran a CMOS reset and confirmed no overclocking. I’m still trying to figure out exactly what’s causing the crashes and how to fix it. Please help, I’m feeling really confused.

D
Dralock
Member
81
06-25-2018, 02:38 AM
#2
I checked the tools I used for RAM testing. If it wasn’t MemTest, the results weren’t reliable.
D
Dralock
06-25-2018, 02:38 AM #2

I checked the tools I used for RAM testing. If it wasn’t MemTest, the results weren’t reliable.

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little_amy101
Junior Member
8
06-28-2018, 05:56 AM
#3
You're facing an issue where your 16GB sticks are struggling with performance due to how they're mixed with smaller modules. It sounds like the density arrangement is affecting their speed. Check if your system is using Flex mode and see what CPU-Z reports about storage behavior.
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little_amy101
06-28-2018, 05:56 AM #3

You're facing an issue where your 16GB sticks are struggling with performance due to how they're mixed with smaller modules. It sounds like the density arrangement is affecting their speed. Check if your system is using Flex mode and see what CPU-Z reports about storage behavior.

C
ClaudiaCat
Member
141
06-28-2018, 07:24 AM
#4
It might remain RAM even after a successful memtest. My laptop would suddenly crash with BSOD using both RAM modules, but I identified the problem on one stick. Even though memtest passed, I resolved it by replacing that specific module. You could test individual sticks to isolate the issue—pull half of the RAM and check if the problem persists. If it doesn’t fix itself, swap the pulled portion and see if it disappears. If it continues to fail, it’s unlikely to be RAM-related.
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ClaudiaCat
06-28-2018, 07:24 AM #4

It might remain RAM even after a successful memtest. My laptop would suddenly crash with BSOD using both RAM modules, but I identified the problem on one stick. Even though memtest passed, I resolved it by replacing that specific module. You could test individual sticks to isolate the issue—pull half of the RAM and check if the problem persists. If it doesn’t fix itself, swap the pulled portion and see if it disappears. If it continues to fail, it’s unlikely to be RAM-related.

J
jasemogames
Junior Member
19
06-28-2018, 01:19 PM
#5
I didn't run memtest since I only have one physical drive and Windows is installed on it. I thought it could help if needed. I used the Windows diagnostic tool and tried various combinations, but the only one that seems to work is the 8GB stick in the first slot, though its status isn't clear. In CPU-Z, what should you look for?
J
jasemogames
06-28-2018, 01:19 PM #5

I didn't run memtest since I only have one physical drive and Windows is installed on it. I thought it could help if needed. I used the Windows diagnostic tool and tried various combinations, but the only one that seems to work is the 8GB stick in the first slot, though its status isn't clear. In CPU-Z, what should you look for?

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_KaikyRPG_
Member
129
07-04-2018, 08:24 PM
#6
Avoid combining elements
Stay focused on the task
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_KaikyRPG_
07-04-2018, 08:24 PM #6

Avoid combining elements
Stay focused on the task