Some users report issues with the MSI Gen3 B550 motherboard causing PC crashes.

F5F Stay Refreshed Hardware Desktop Some users report issues with the MSI Gen3 B550 motherboard causing PC crashes.

SparksYT
Junior Member

08-29-2020, 06:15 PM

He’s been using the same PC for a while, and whenever he does something unexpected, the system would suddenly crash. The motherboard is an MSI B550 Gen3, and they’ve updated the BIOS, chipset, and CPU drivers, but the issue persists. They’ve reinstalled Windows multiple times without success. His other machine has an R5 5600X with Corsair Vengeance 16GB RAM at 3200MHz. They’re checking for overheating on the CPU, but it’s not happening. The motherboard link is provided.

SparksYT

08-29-2020, 06:15 PM #1

Darkaimonds
Member

08-30-2020, 01:48 AM

Check prime95 largeffts to confirm RAM stability. If error disable XMP isn't triggered, assess whether RAM is the problem. If disabling XMP stops crashes immediately, suspect a RAM issue. If crashes persist after disabling XMP, assign blame to the motherboard and consider replacement.

Darkaimonds

08-30-2020, 01:48 AM #2

KlayDog1
Senior Member

685

09-02-2020, 04:43 PM

Thank you, I'll let him know right away. I'll update him if there are any changes.

KlayDog1

09-02-2020, 04:43 PM #3

Thank you, I'll let him know right away. I'll update him if there are any changes.

BHool
Junior Member

09-02-2020, 06:12 PM

The motherboard might be the root cause of the crashes. Checking the Windows logs can provide more details. Observe what occurs during each crash to identify patterns.

BHool

09-02-2020, 06:12 PM #4

The motherboard might be the root cause of the crashes. Checking the Windows logs can provide more details. Observe what occurs during each crash to identify patterns.

Jason2005_HD
Member

155

09-02-2020, 08:33 PM

We didn’t check the window logs (we should have) and I’ve heard MSI items can be inconsistent. I’ve also dealt with budget motherboards that didn’t perform well.

Jason2005_HD

09-02-2020, 08:33 PM #5

We didn’t check the window logs (we should have) and I’ve heard MSI items can be inconsistent. I’ve also dealt with budget motherboards that didn’t perform well.