F5F Stay Refreshed Hardware Desktop Some users report issues with Maingear Vector Pro 2 when playing on DirectX 12 games.

Some users report issues with Maingear Vector Pro 2 when playing on DirectX 12 games.

Some users report issues with Maingear Vector Pro 2 when playing on DirectX 12 games.

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MrJoris02
Member
195
10-29-2021, 03:54 PM
#1
Hi all, I own a Maingear Vector Pro 2 (MG-VCP2-15A3070) for a few years now. Here are the details: Windows 11, AMD Ryzen 9 6900HX, 32GB RAM, Nvidia RTX 3070 Ti. It’s been fine until recently. I’ve dealt with some overheating issues that seem to be fixed by reapplying thermal paste (ThermalGrizzly PTM) and using a laptop cooler (IETS GT500). Recently, while playing Borderlands 3 for the first time with Direct X 12 support, the system would crash abruptly—shutting down completely and restarting, sometimes after just a few minutes or even an hour. The crashes happen unpredictably, sometimes mid-game.

I’ve tried several fixes: running Prime95 with Furmark for stability, completing an OCCT one-hour stress test without errors, performing a full memtest64, using DDU to reinstall drivers, and updating AMD and Nvidia drivers via GeForce Now. I also reduced the GPU clock speeds by 200MHz in MSI Afterburner (though I can’t adjust undervolt).

Searching forums hasn’t uncovered any other solutions, so I’m reaching out for further advice. Maingear suggested visiting Microcenter for a diagnosis, which costs about $50. The thermal readings look normal, but the BIOS is UEFI instead of traditional, which is confusing. I’ve attached a screenshot from my monitor log before a crash—thermal data appears fine.

I noticed the RAM is reporting 4800MT/s, but the actual speed is only 2400MHz. This discrepancy might be affecting performance, especially on Ryzen processors. There’s no XMP profile set in BIOS, which could contribute to instability. I checked the HWinfo screenshot for more details.

Thanks for any help!
M
MrJoris02
10-29-2021, 03:54 PM #1

Hi all, I own a Maingear Vector Pro 2 (MG-VCP2-15A3070) for a few years now. Here are the details: Windows 11, AMD Ryzen 9 6900HX, 32GB RAM, Nvidia RTX 3070 Ti. It’s been fine until recently. I’ve dealt with some overheating issues that seem to be fixed by reapplying thermal paste (ThermalGrizzly PTM) and using a laptop cooler (IETS GT500). Recently, while playing Borderlands 3 for the first time with Direct X 12 support, the system would crash abruptly—shutting down completely and restarting, sometimes after just a few minutes or even an hour. The crashes happen unpredictably, sometimes mid-game.

I’ve tried several fixes: running Prime95 with Furmark for stability, completing an OCCT one-hour stress test without errors, performing a full memtest64, using DDU to reinstall drivers, and updating AMD and Nvidia drivers via GeForce Now. I also reduced the GPU clock speeds by 200MHz in MSI Afterburner (though I can’t adjust undervolt).

Searching forums hasn’t uncovered any other solutions, so I’m reaching out for further advice. Maingear suggested visiting Microcenter for a diagnosis, which costs about $50. The thermal readings look normal, but the BIOS is UEFI instead of traditional, which is confusing. I’ve attached a screenshot from my monitor log before a crash—thermal data appears fine.

I noticed the RAM is reporting 4800MT/s, but the actual speed is only 2400MHz. This discrepancy might be affecting performance, especially on Ryzen processors. There’s no XMP profile set in BIOS, which could contribute to instability. I checked the HWinfo screenshot for more details.

Thanks for any help!

S
SnaiperEST
Junior Member
1
10-31-2021, 06:01 AM
#2
It's quite strange, especially after everything you've done so far and it keeps happening... Have you considered reverting to earlier driver versions for the GPU?
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SnaiperEST
10-31-2021, 06:01 AM #2

It's quite strange, especially after everything you've done so far and it keeps happening... Have you considered reverting to earlier driver versions for the GPU?

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Au5tin370
Junior Member
3
11-01-2021, 04:13 PM
#3
You haven’t tried it yet, but it’s unclear what the best return option would be. Consider going back to January of this year or another similar starting point.
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Au5tin370
11-01-2021, 04:13 PM #3

You haven’t tried it yet, but it’s unclear what the best return option would be. Consider going back to January of this year or another similar starting point.

K
Keuh20
Member
54
11-08-2021, 07:34 PM
#4
I’d only consider the latest, reliable version. Honestly, I’m not sure this will fully solve the issue, but I hoped a few of your attempts might help or improve things, so maybe I’m not really sure what to do.
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Keuh20
11-08-2021, 07:34 PM #4

I’d only consider the latest, reliable version. Honestly, I’m not sure this will fully solve the issue, but I hoped a few of your attempts might help or improve things, so maybe I’m not really sure what to do.

C
ChikolandZ
Member
124
11-11-2021, 03:50 PM
#5
Check if the games launch using your built-in graphics. Expect poor performance, but we can determine if the issue is with the GPU.
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ChikolandZ
11-11-2021, 03:50 PM #5

Check if the games launch using your built-in graphics. Expect poor performance, but we can determine if the issue is with the GPU.

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summer_1111
Junior Member
21
11-11-2021, 04:14 PM
#6
Thank you for the feedback! I’ll give it a shot. I understand it’s not a major factor, but since the laptop runs on battery alone for about an hour without issues, your observation about the integrated graphics seems valid.
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summer_1111
11-11-2021, 04:14 PM #6

Thank you for the feedback! I’ll give it a shot. I understand it’s not a major factor, but since the laptop runs on battery alone for about an hour without issues, your observation about the integrated graphics seems valid.

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ripa5000
Posting Freak
884
11-11-2021, 09:48 PM
#7
I thought it best to share this once I’ve tried it a bit longer. From what I saw, everything seems resolved—no crashes even after hours of play. The solution turned out to be swapping out one of the RAM modules. It looks like either that stick is faulty, the slot isn’t compatible, or the motherboard struggles with multiple sticks. Luckily, 16GB should handle gaming well right now, so things should be fine!
R
ripa5000
11-11-2021, 09:48 PM #7

I thought it best to share this once I’ve tried it a bit longer. From what I saw, everything seems resolved—no crashes even after hours of play. The solution turned out to be swapping out one of the RAM modules. It looks like either that stick is faulty, the slot isn’t compatible, or the motherboard struggles with multiple sticks. Luckily, 16GB should handle gaming well right now, so things should be fine!