F5F Stay Refreshed Hardware Desktop Some problems reported with the new MB Z790-E Gaming Wi-Fi device.

Some problems reported with the new MB Z790-E Gaming Wi-Fi device.

Some problems reported with the new MB Z790-E Gaming Wi-Fi device.

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jackster770
Member
139
09-14-2023, 02:38 PM
#1
Hello everyone interested in exploring this "interesting" subject. Thank you for your attention. Let's dive deeper with you—I previously received helpful advice on buying a new build and appreciated the feedback here. After purchasing:

- Motherboard Asus Rog Strix Z790-E Gaming Wifi
- PSU Seasonic 1600W Platinum
- KF560C36BBEK2-64GB (Fury Kingston) 2x 32 GB Kit at 6000 MHz
- CL36-38-38 "1.35V EXPO/XMP" as indicated
- i9-13900KF
- Noctua NH-D15 Chromax (black)

All components were sourced from "Fractal Design - Torrent TG Light, Mid Tower" and MSI 2080 Video from my previous setup. Once everything was assembled, I followed these steps:

1. Reinstalled Windows with the latest 10 version;
2. Updated Windows itself;
3. Changed BIOS from version 703 to 904 via MB website.

Now you might think "everything seems fine," but there are a couple of concerns:

First, I connected my front and rear fans to the case's fan hub, which is linked to CHA_FAN2. However, in the BIOS, only CPU fans (1–5) show "N/A" since no other fans are present. Adjusting the profile for CHA_FAN2 helped a bit—it can adjust fan speed or usage—but it doesn’t provide proper control. Whenever my GPU reaches normal temps (65–70°C), all fans suddenly blast, while the CPU stays cool (40–46°C). This is unusual compared to my previous configuration, where fans stayed quiet even at high GPU temps. Some might say this is normal for cooling, but it’s not typical and seems excessive.

Second, the RAM kit I bought isn’t showing up in the QVL on the motherboard page. Despite its specs (DDR5 4000 MHz, 4800 MHz per slot), it doesn’t work at full capacity. The documentation says it should be DDR5 4000 MHz but displays 4800 MHz. I attempted to enable XMP and manually tweak voltage settings, but nothing resolved the issue. One game crash occurred during playback of WoW, and the system froze for over an hour before restarting. This caused significant frustration.

If anyone has ideas on fixing these problems—especially if you need extra parts—I’d really appreciate your help. Thanks again for your time!
J
jackster770
09-14-2023, 02:38 PM #1

Hello everyone interested in exploring this "interesting" subject. Thank you for your attention. Let's dive deeper with you—I previously received helpful advice on buying a new build and appreciated the feedback here. After purchasing:

- Motherboard Asus Rog Strix Z790-E Gaming Wifi
- PSU Seasonic 1600W Platinum
- KF560C36BBEK2-64GB (Fury Kingston) 2x 32 GB Kit at 6000 MHz
- CL36-38-38 "1.35V EXPO/XMP" as indicated
- i9-13900KF
- Noctua NH-D15 Chromax (black)

All components were sourced from "Fractal Design - Torrent TG Light, Mid Tower" and MSI 2080 Video from my previous setup. Once everything was assembled, I followed these steps:

1. Reinstalled Windows with the latest 10 version;
2. Updated Windows itself;
3. Changed BIOS from version 703 to 904 via MB website.

Now you might think "everything seems fine," but there are a couple of concerns:

First, I connected my front and rear fans to the case's fan hub, which is linked to CHA_FAN2. However, in the BIOS, only CPU fans (1–5) show "N/A" since no other fans are present. Adjusting the profile for CHA_FAN2 helped a bit—it can adjust fan speed or usage—but it doesn’t provide proper control. Whenever my GPU reaches normal temps (65–70°C), all fans suddenly blast, while the CPU stays cool (40–46°C). This is unusual compared to my previous configuration, where fans stayed quiet even at high GPU temps. Some might say this is normal for cooling, but it’s not typical and seems excessive.

Second, the RAM kit I bought isn’t showing up in the QVL on the motherboard page. Despite its specs (DDR5 4000 MHz, 4800 MHz per slot), it doesn’t work at full capacity. The documentation says it should be DDR5 4000 MHz but displays 4800 MHz. I attempted to enable XMP and manually tweak voltage settings, but nothing resolved the issue. One game crash occurred during playback of WoW, and the system froze for over an hour before restarting. This caused significant frustration.

If anyone has ideas on fixing these problems—especially if you need extra parts—I’d really appreciate your help. Thanks again for your time!

B
BergliaNils
Member
199
09-14-2023, 02:38 PM
#2
Share the crash dump file here. Also, open Event Viewer → Windows Logs → System and search for errors and critical events. Capture a screenshot and send it along. Regarding the RAM problem, come back and replace it with a kit listed in the QVL. Otherwise, there’s little else to do if it isn’t functioning properly.
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BergliaNils
09-14-2023, 02:38 PM #2

Share the crash dump file here. Also, open Event Viewer → Windows Logs → System and search for errors and critical events. Capture a screenshot and send it along. Regarding the RAM problem, come back and replace it with a kit listed in the QVL. Otherwise, there’s little else to do if it isn’t functioning properly.

J
JonaxWTF
Member
221
09-14-2023, 02:38 PM
#3
It occurred once more, unclear what triggered it (blue screen memory noted). Followed the event logger as advised, though it's stored in binary format.
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JonaxWTF
09-14-2023, 02:38 PM #3

It occurred once more, unclear what triggered it (blue screen memory noted). Followed the event logger as advised, though it's stored in binary format.

R
ripa5000
Posting Freak
884
09-14-2023, 02:38 PM
#4
I confirmed with the vendor they can retrieve the RAM. For fans, consider checking availability of alternative models or upgrading to quieter options.
R
ripa5000
09-14-2023, 02:38 PM #4

I confirmed with the vendor they can retrieve the RAM. For fans, consider checking availability of alternative models or upgrading to quieter options.

T
t80skull
Member
59
09-14-2023, 02:38 PM
#5
I'm not confident the fan hub with the case supports BIOS control properly. It seems similar to using an old Corsair Commander hub where software manages fans, but BIOS ignores them. There was a review mentioning Gamers Nexus criticizing the included fan hub on a Fractal Design case as subpar. For testing, attempt connecting the fans directly to the motherboard, possibly using extension cables if needed.
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t80skull
09-14-2023, 02:38 PM #5

I'm not confident the fan hub with the case supports BIOS control properly. It seems similar to using an old Corsair Commander hub where software manages fans, but BIOS ignores them. There was a review mentioning Gamers Nexus criticizing the included fan hub on a Fractal Design case as subpar. For testing, attempt connecting the fans directly to the motherboard, possibly using extension cables if needed.

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BHLxNJx
Posting Freak
881
09-14-2023, 02:38 PM
#6
Critical error detected during bug verification. Details to be reviewed.
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BHLxNJx
09-14-2023, 02:38 PM #6

Critical error detected during bug verification. Details to be reviewed.

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TeenGirl33
Member
77
09-14-2023, 02:38 PM
#7
Have you checked Fractal's user guide? To ensure the hub manages fans correctly, a fan must link to the 'FAN1' header. The fan assigned to 'FAN1' is responsible for reporting the RPM between the hub and motherboard.
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TeenGirl33
09-14-2023, 02:38 PM #7

Have you checked Fractal's user guide? To ensure the hub manages fans correctly, a fan must link to the 'FAN1' header. The fan assigned to 'FAN1' is responsible for reporting the RPM between the hub and motherboard.