Some problems happen when screens go dark suddenly.
Some problems happen when screens go dark suddenly.
I've been having a hard time lately because my computer keeps crashing when I play games for a while. It's already happened more than once, so I'm really worried and want to know if anyone could help me out. I've tried fixing it many times but nothing has worked yet. Here is the information from Microsoft about this problem: The problem started on October 11th at 1:01 AM today. It says that a Windows system manager stopped working correctly, which caused an error when trying to run certain programs. Specifically, an application named "dwm.exe" (which is related to Windows graphics settings) crashed. This happened because the computer ran into some issues with the memory or hardware while playing games. The problem signature shows that this was a crash of the system's display manager code. There were also some additional errors reported about Autopilot.dll and hardware-related codes, which suggests there might be physical issues with your computer. Based on the details provided, it looks like you have an AMD Ryzen 7 processor (a high-performance CPU) from ASUS, paired with a NVIDIA graphics card called RTX 3080 and a lot of RAM (16GB). The system seems to be running Windows 10 version 22H2 with some extra updates. Despite having all these powerful parts, your computer is still crashing often when games run long enough. This could mean that one of the components isn't working well or needs attention soon so you can continue playing without interruptions.
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Is the copy of your Windows OS Legit/genuine? And I guess it is fully up-to-date with all patches, firmware, drivers, etc.? It looks like the Desktop Windows Manager is crashing. But since you are getting this error too, let's focus on that problem first. The above error can be traced to the Microsoft Account Sign-in Assistant service unless I'm wrong. Although an outdated Windows running on your PC, or overclocked memory/RAM, along with a dysfunctional Microsoft Account Sign-in Assistant service can also cause this error. I assume the above dwm.exe crash is related to this error, though not for sure. Anyways, try it out for now. Disable the Microsoft Account Sign-in Assistant service. The very first thing you should do is disable the Microsoft Account Sign-in Assistant service. This sign-in assistant helper lets users log on to several Microsoft apps. You can see in the details of this error that the only active service at the time of this error is the Sign-in Assistant service, so disabling it might help. Press the 'Win + R' key combination to open the Run command prompt. In the prompt shown, enter "services.msc". This will open the Windows Services manager Scroll down and find the "Microsoft Account Sign-in Assistant service". Right-click on it and then click on Properties In the subsequent dialog box, under the General tab, click on the Startup drop-down and select Disabled Save these changes by clicking on Ok > Apply Restart your PC to make sure changes take effect and check if the problem is fixed. Disabling the Microsoft Account Sign-in Assistant should stop the Autopilot DLL error completely, but if you use the Outlook Calendar widget or Phone Link app, those apps won't be able to connect to your account. It seems the Assistant performs an important authentication step that lets those apps work. Next, remove any kind of manual/auto overclocking/OC on your PC/Hardware. Include any XMP profiles saved for your system memory/RAM as well. Update the copy of your Windows OS if it is outdated. Lastly, try to Repair the Windows System Image. Running DISM can sometimes repair the Windows system image and fix problems. The detailed steps are as follows. Step 1 : Press Win + R to open the Run dialog box. Then type cmd in the box and press Ctrl + Shift + Enter to open Command Prompt. When prompted by the UAC (User Account Control), click Yes to grant administrator privileges. Step 2 : In the elevated Command Prompt window, run these commands one after another. Enter a command and press Enter. Once done, type the next command to run it. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth Windows scans the entire system and repairs any bad sectors. This process might take a while. After scanning is complete, restart your computer to check if the "Autopilot.dll WIL error" problem has been solved.