Some new computer components behaving oddly.
Some new computer components behaving oddly.
Hi there for Christmas, I purchased a PC case, motherboard, RAM, and CPU specs. The system runs AMD Ryzen 3600X with a 3000MHz RAM stick, 16GB total, dual-channel setup. It comes with a 240mm GPU GTX 970, 450W SF-450P14HE power supply, and a View 37 case. I also have some cable extensions. The machine worked for about fifteen minutes before I moved it upstairs. After restarting, it stopped functioning completely. I tried everything—re-seating the CPU, cleaning the CMOS battery, even swapping RAM—but nothing fixed it. It kept showing the ASRock logo and attempting a repair, but it looped endlessly, fans stuck at maximum speed. I switched the RAM to my dad’s computer, which has a 3600MHz model, but it still set the RAM to 2133MHz. After rebooting, it displayed the ASRock symbol again and started the automatic repair process. It kept showing the same error message and wouldn’t boot Windows properly. I’m looking for advice on how to resolve this issue.
Just for fun, did you install the latest BIOS for your 3rd generation Ryzen processor and test it with a single RAM module?
It should include Ryzen 3000 compatibility right away, and I've tested a single stick of Ramm.
It should work, though the original BIOS didn't support the second generation. There was an update for the second gen (2.00), followed by another for the third gen (2.10). If you have a previous version of the motherboard, it may still run older BIOS versions. Also, when resetting CMOS, did you just remove the battery or also keep the power button pressed while disconnecting the PSU from the wall?