F5F Stay Refreshed Hardware Desktop Some games cause the computer to crash entirely.

Some games cause the computer to crash entirely.

Some games cause the computer to crash entirely.

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J
Jomppaboy
Member
192
08-27-2016, 08:52 AM
#1
Hello, I’m not sure about the best way to reach out or what’s going wrong with my PC. Certain games freeze it, causing a black screen or restarting after just a few seconds. Games affected: Crusader Kings 3, Victoria 3, Anno 1800. Actions I’ve taken: updated BIOS, graphics driver, chipset driver, Windows, checked temperatures. System specs: i5 4690K, MSI Z97 Gaming 3, 2x 4GB HyperX DDR3 RAM, ASUS GTX 1060, dual 6GB, 500W PSU. Crash occurred right before playing Victoria 3.
J
Jomppaboy
08-27-2016, 08:52 AM #1

Hello, I’m not sure about the best way to reach out or what’s going wrong with my PC. Certain games freeze it, causing a black screen or restarting after just a few seconds. Games affected: Crusader Kings 3, Victoria 3, Anno 1800. Actions I’ve taken: updated BIOS, graphics driver, chipset driver, Windows, checked temperatures. System specs: i5 4690K, MSI Z97 Gaming 3, 2x 4GB HyperX DDR3 RAM, ASUS GTX 1060, dual 6GB, 500W PSU. Crash occurred right before playing Victoria 3.

V
VinLark
Member
74
08-27-2016, 11:43 AM
#2
Try DDU (Display Driver Uninstaller). It will eliminate all remnants of your graphics driver. Make sure to download the latest driver installer first in case of issues. The program starts Windows in safe mode and clears all driver-related components.
V
VinLark
08-27-2016, 11:43 AM #2

Try DDU (Display Driver Uninstaller). It will eliminate all remnants of your graphics driver. Make sure to download the latest driver installer first in case of issues. The program starts Windows in safe mode and clears all driver-related components.

A
103
08-28-2016, 08:50 AM
#3
Open the event viewer during the incident:
A
Autobotforever
08-28-2016, 08:50 AM #3

Open the event viewer during the incident:

W
Winded_
Member
66
08-28-2016, 10:25 AM
#4
I believed the issue might be linked to the driver. I recently set up a fresh clean installation on an empty SSD a few weeks back.
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Winded_
08-28-2016, 10:25 AM #4

I believed the issue might be linked to the driver. I recently set up a fresh clean installation on an empty SSD a few weeks back.

K
Kai4Christ
Member
177
08-28-2016, 07:04 PM
#5
Es scheint, dass du verwirrt bist. Ich versuche, es klar zu erklären. Was genau verstehst du nicht?
K
Kai4Christ
08-28-2016, 07:04 PM #5

Es scheint, dass du verwirrt bist. Ich versuche, es klar zu erklären. Was genau verstehst du nicht?

I
Isabelle665
Member
113
08-30-2016, 01:18 AM
#6
This could be a driver issue, as others have mentioned, but you really should get more specific when listing specs, especially if driver reinstallation does not fix it. Sometimes a memory kit is unstable on a particular board, or the processor may not support the speed. I understand this is an older board and memory setup, but you might want to check the QVL for this board , all the same. The part # / SKU can make all the difference in some situations. Edited October 26, 2022 by An0maly_76 Revised, more info
I
Isabelle665
08-30-2016, 01:18 AM #6

This could be a driver issue, as others have mentioned, but you really should get more specific when listing specs, especially if driver reinstallation does not fix it. Sometimes a memory kit is unstable on a particular board, or the processor may not support the speed. I understand this is an older board and memory setup, but you might want to check the QVL for this board , all the same. The part # / SKU can make all the difference in some situations. Edited October 26, 2022 by An0maly_76 Revised, more info

H
hiroto7606
Junior Member
3
08-30-2016, 09:01 PM
#7
I bought the ram with the mb but its not listed in supported ram. tbh hyperX isnt listed at all. also there is only 1 supported with the same clock. (1866). you think that could be the issue? i dont want to buy that old ram and have the same problem again.
H
hiroto7606
08-30-2016, 09:01 PM #7

I bought the ram with the mb but its not listed in supported ram. tbh hyperX isnt listed at all. also there is only 1 supported with the same clock. (1866). you think that could be the issue? i dont want to buy that old ram and have the same problem again.

Y
yoruyohan
Member
114
08-30-2016, 10:32 PM
#8
Determine the crash time first. If it occurred, the output will resemble this:
Y
yoruyohan
08-30-2016, 10:32 PM #8

Determine the crash time first. If it occurred, the output will resemble this:

_
_522_
Member
61
08-31-2016, 05:31 AM
#9
Additionally, the absence of a listing while another unit shares the same clock speed should raise your suspicion. Factors like performance, timing, voltage, capacity, and ranking all matter with Ryzen. Not being listed likely means the manufacturer isn’t endorsing it for any reason. Whether instability or lack of support is the cause remains unclear. However, I can confirm that if it wasn’t listed, it probably indicates a lack of confidence from the board maker. It’s worth noting that in my experience, the RAM I replaced matched the original in speed, timing, and voltage. The board’s DOCP didn’t automatically adjust to the right settings, so I had to configure them myself. On the surface, the only difference was whether it appeared or not. I’m sure the board and CPU will function well now, but this isn’t my first Ryzen setup with the same kit—even though the RAM maker claimed compatibility across all boards and processors I’ve used.
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_522_
08-31-2016, 05:31 AM #9

Additionally, the absence of a listing while another unit shares the same clock speed should raise your suspicion. Factors like performance, timing, voltage, capacity, and ranking all matter with Ryzen. Not being listed likely means the manufacturer isn’t endorsing it for any reason. Whether instability or lack of support is the cause remains unclear. However, I can confirm that if it wasn’t listed, it probably indicates a lack of confidence from the board maker. It’s worth noting that in my experience, the RAM I replaced matched the original in speed, timing, and voltage. The board’s DOCP didn’t automatically adjust to the right settings, so I had to configure them myself. On the surface, the only difference was whether it appeared or not. I’m sure the board and CPU will function well now, but this isn’t my first Ryzen setup with the same kit—even though the RAM maker claimed compatibility across all boards and processors I’ve used.

S
SpencerHaber
Junior Member
16
08-31-2016, 07:25 PM
#10
This one should be...
S
SpencerHaber
08-31-2016, 07:25 PM #10

This one should be...

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