Snappy suggesting incorrect drivers seems questionable.
Snappy suggesting incorrect drivers seems questionable.
Checked the downloaded drivers and found Intel 8 Series Controllers marked as a "Better Match." Your laptop has a 4th gen i7 and Yoga 2 Pro. It’s unclear what those drivers are for, but it might not be necessary unless you need specific functionality.
Avoid using unverified software tools. They usually pose risks like infecting your system or falsely claiming drivers are outdated. Often, they aren't compatible at all. Only update GPU and chipset drivers on a new PC from the past 5 to 10 years. For other components, check if your motherboard supports built-in features like headphone amps or sound drivers. Windows 10 and later should handle all necessary drivers automatically. If you need specific ones, visit the manufacturer's official site for the correct versions. Skip third-party fixes unless they’re proven reliable. Don’t chase unnecessary updates just because someone suggests a newer option. If existing drivers function well, stick with them unless there’s a clear issue.
I have multiple unknown drivers and I've already checked the Windows update and Intel assistant driver tool.
Disconnect all USB peripherals. Likely the issue is an external storage device (such as a faulty WD SES driver) that isn’t needed or desired. Even after removing everything except the mouse and keyboard, unknown devices may appear. Right-click on the suspicious item in Device Manager, open Properties, and check Details > Hardware IDs. Search online for those IDs to identify the problem. Be cautious of driver sites—they often contain unwanted content. Use an adblocker for safety. From there, you can either obtain the correct driver from the manufacturer or skip the update entirely. If you’re unsure about its purpose, it probably isn’t necessary. Does it block OS functionality? Are you missing a specific device? Either way, leave it alone.
Hey! It seems the search for those hardware IDs helped. Thanks for removing all USB devices—it didn’t work. It turned out one was linked to Bluetooth and the other to Intel Smart Connect. Both were installed, and the unknown devices disappeared. The ACPI entries are UKNIMOUN, and the USB IDs are VID_8087 with PID_07DC6D1D7E6C28.0A4. I’m not sure this will fix the bigger issue, but it might be worth trying since they could be connected together. My screen goes black when I boot up, showing the Lenovo logo but no Windows. I’ve reinstalled Windows twice from ISO (twice on Windows 10, once on Windows 8.1), and the same problem persists. It looks like a hardware graphics issue, even though GPU tests passed. I’ve checked older and newer Intel HD Graphics drivers, updated Windows, and even tried the Lenovo website version. No success. I’m only able to run Windows in safe mode, which suggests the graphics card itself is likely faulty.