Smooth setup; computer crashes during driver installation and shuts down completely
Smooth setup; computer crashes during driver installation and shuts down completely
Details: Motherboard model – Asus TUF B650M Plus. RAM specs – Trident Z 6000 MHz. RAM type – EXPO CL36 2x16. CPU – Ryzen 7 9800X3D. Graphics card – Asus TUF 3080 Ti NVMe. Storage – SN850 WD 4TB. Operating system – Windows 11 Pro.
I just assembled my PC and ran Windows 11 Pro. Everything worked until I tried to install the OS. The first time it froze at the Asus logo and spinning, I couldn’t reach the installer. The second try completed, but restarting caused the same issue – it stuck at the logo and spin. After a reset, everything functioned normally until I connected an Ethernet cable. Then the software started downloading (GPU and CPU drivers). During installation, the screen froze and turned gray/black, as if there was no signal. I restarted and had to reboot again because the boot failed. I disabled Windows Update, downloaded the NVIDIA driver, but it froze once more. I tried AMD chipset drivers via Adrenaline Software, and the same problem occurred. I thought it might be a thermal issue, checking temperatures – they stayed between 50-70°C, which is normal. It never exceeded 70°C. I’m unsure what to do next; I’m considering switching to Windows 10, but suspect driver problems are the main cause. I haven’t updated the BIOS yet (it already recognized the 9800X3D), though an update could help. I let the system idle for a while and it stopped freezing, only freezing during driver installations.
Check the BIOS settings and consider restarting Windows to its original configuration or reinstalling it if necessary.
Additionally, attempt to start in safe mode and install drivers gradually. Also turn off the iGPU in the BIOS settings.
Nvidia drivers causing issues have become a common topic now. Both Nvidia and AMD are involved, which is unusual. It seems the setup process may have gone wrong, leaving corrupted video driver files. You can try rebuilding the installation media using another USB drive—this method is often reliable but can be tricky with Windows installers. Another solution is to boot from an Ubuntu Live USB and experiment to see how the system behaves. This might help determine if the problem persists or resolves.
There are indeed concerns regarding Western Digital SN850 NVMe and 24H2. Issues have arisen with changes in how DRAM interacts with drives in Windows 11. It seems some users haven’t received the necessary firmware updates, which could affect performance or compatibility.
The verification shows your assessment is accurate. If so, I’d proceed with Windows 10 to rule out hardware issues.
The process was successful. BIOS was updated, the motherboard version was adjusted from 3077 to 3222 (non-Beta). A clean Windows 11 installation was performed, with updates handling downloads and installations. Finally, GeForce Now from NVIDIA was downloaded, installed, and everything worked correctly. Thank you!
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