F5F Stay Refreshed Power Users Networks Slow Wi-Fi for 10 Years

Slow Wi-Fi for 10 Years

Slow Wi-Fi for 10 Years

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K
kookyken
Junior Member
23
01-04-2016, 01:14 PM
#1
I need to clarify my situation. My family and I have been experiencing 3MBps internet speeds for about a decade now and have grown tired of it. Streaming services like Netflix load slowly, online games become unplayable unless two people are connected, YouTube videos play at 240p, and we face frequent disconnections every few hours. No nearby ISP offers faster connections, and even though Bell tries to improve things, the problem persists. We've filed complaints for a long time but haven't received any resolution. Any suggestions to boost our Wi-Fi performance would be greatly appreciated. -Side note, we're considering Starlink once it becomes available in our area.
K
kookyken
01-04-2016, 01:14 PM #1

I need to clarify my situation. My family and I have been experiencing 3MBps internet speeds for about a decade now and have grown tired of it. Streaming services like Netflix load slowly, online games become unplayable unless two people are connected, YouTube videos play at 240p, and we face frequent disconnections every few hours. No nearby ISP offers faster connections, and even though Bell tries to improve things, the problem persists. We've filed complaints for a long time but haven't received any resolution. Any suggestions to boost our Wi-Fi performance would be greatly appreciated. -Side note, we're considering Starlink once it becomes available in our area.

T
TheNeroy
Member
54
01-04-2016, 08:43 PM
#2
Your ISP bandwidth is currently 100 Mbps.
T
TheNeroy
01-04-2016, 08:43 PM #2

Your ISP bandwidth is currently 100 Mbps.

L
luc00700
Member
65
01-05-2016, 12:31 AM
#3
At present, you're billed for a 25 MB download for 350 GB, but the speed reduces to 15 MB for unlimited usage.
L
luc00700
01-05-2016, 12:31 AM #3

At present, you're billed for a 25 MB download for 350 GB, but the speed reduces to 15 MB for unlimited usage.

B
blondi2000
Junior Member
11
01-05-2016, 02:04 AM
#4
You're in a location with Eastlink's high-speed internet coverage.
B
blondi2000
01-05-2016, 02:04 AM #4

You're in a location with Eastlink's high-speed internet coverage.

J
jeanelian1
Member
61
01-17-2016, 11:52 AM
#5
It displays the results of a speed test, such as download and upload speeds, latency, and connection status. You can check sites like fast.com or speedtest.net for detailed performance metrics.
J
jeanelian1
01-17-2016, 11:52 AM #5

It displays the results of a speed test, such as download and upload speeds, latency, and connection status. You can check sites like fast.com or speedtest.net for detailed performance metrics.

C
Creeperxtreme_
Junior Member
10
01-24-2016, 08:05 AM
#6
22.05 Mbps download speed, 5.40 Mbps upload, and a 31ms latency.
C
Creeperxtreme_
01-24-2016, 08:05 AM #6

22.05 Mbps download speed, 5.40 Mbps upload, and a 31ms latency.

J
JacobLouis30
Posting Freak
856
02-04-2016, 05:52 AM
#7
Checking for locations in Ontario, Canada.
J
JacobLouis30
02-04-2016, 05:52 AM #7

Checking for locations in Ontario, Canada.

D
DerpyGalaxy
Junior Member
15
02-11-2016, 11:39 PM
#8
Well, despite 25Mbps not being excellent, it's still better than 3Mbps, so the main concern would be resolving the Wi-Fi issue. How long have you been using the device? If it's quite old, it might be a G or N model. The solution could be as straightforward as switching to a separate wireless AC or AX router and turning off the Wi-Fi on the modem.
D
DerpyGalaxy
02-11-2016, 11:39 PM #8

Well, despite 25Mbps not being excellent, it's still better than 3Mbps, so the main concern would be resolving the Wi-Fi issue. How long have you been using the device? If it's quite old, it might be a G or N model. The solution could be as straightforward as switching to a separate wireless AC or AX router and turning off the Wi-Fi on the modem.

F
frenero
Member
171
02-13-2016, 04:00 AM
#9
We installed the new modem three days ago after contacting support. They say a firmware update caused the problem.
F
frenero
02-13-2016, 04:00 AM #9

We installed the new modem three days ago after contacting support. They say a firmware update caused the problem.

P
Propane_Man
Junior Member
33
02-14-2016, 12:12 AM
#10
Even so, ISP equipment is nearly always bad quality. I’d consider using a standalone router instead. If that doesn’t help, you can simply return it.
P
Propane_Man
02-14-2016, 12:12 AM #10

Even so, ISP equipment is nearly always bad quality. I’d consider using a standalone router instead. If that doesn’t help, you can simply return it.

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