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Slow internet connection

Slow internet connection

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Lord_Foxtrot
Senior Member
408
10-20-2026, 12:07 PM
#1
When starting a gaming session yesterday I immediately experienced unusually high latency upon logging in. After going through some of the standard troubleshooting, I found the issue (I think) to be related to my upload speeds. My download speeds are stable and good, but my upload is ranging from 0.4 - 1.4 mbps. I have run a WinMTR and shared that with the game's tech forum, to which I was told the problem seems to be between my house and the first hop outside my house. Currently waiting on a response from my ISP techs, but am wondering if there are some other steps I can take to further diagnose the issue (or if there isn't anything to be done on my end and need to simply learn patience while waiting for my ISP to correct whatever is going wrong). Thanks.
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Lord_Foxtrot
10-20-2026, 12:07 PM #1

When starting a gaming session yesterday I immediately experienced unusually high latency upon logging in. After going through some of the standard troubleshooting, I found the issue (I think) to be related to my upload speeds. My download speeds are stable and good, but my upload is ranging from 0.4 - 1.4 mbps. I have run a WinMTR and shared that with the game's tech forum, to which I was told the problem seems to be between my house and the first hop outside my house. Currently waiting on a response from my ISP techs, but am wondering if there are some other steps I can take to further diagnose the issue (or if there isn't anything to be done on my end and need to simply learn patience while waiting for my ISP to correct whatever is going wrong). Thanks.

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timo_1892
Senior Member
715
10-21-2026, 08:24 AM
#2
Do you have Wi-Fi or Ethernet? Is your router updated? If it's old, fix the firmware. Unplug it for two minutes then plug it back in. Can you log into the modem login page and see how fast data gets from your ISP? Check if your Wi-Fi and LAN drivers are working properly. Try a speed test app like Speedtest.net on your phone. Use a different cable if you're using Wi-Fi, or switch to Ethernet. Are there other antivirus or firewall programs installed that might slow things down? Is the router set to private or public mode? Make sure it's private if needed.
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timo_1892
10-21-2026, 08:24 AM #2

Do you have Wi-Fi or Ethernet? Is your router updated? If it's old, fix the firmware. Unplug it for two minutes then plug it back in. Can you log into the modem login page and see how fast data gets from your ISP? Check if your Wi-Fi and LAN drivers are working properly. Try a speed test app like Speedtest.net on your phone. Use a different cable if you're using Wi-Fi, or switch to Ethernet. Are there other antivirus or firewall programs installed that might slow things down? Is the router set to private or public mode? Make sure it's private if needed.

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TheCoolNerd
Member
73
10-22-2026, 03:34 AM
#3
If you can, try using another device on your network to see if it also has bad upload speed. If possible, check your PC with a different type of internet line (for example, turn a smartphone into the router so the PC gets WiFi). This might help figure out if your WAN connection is really broken or something else going on.
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TheCoolNerd
10-22-2026, 03:34 AM #3

If you can, try using another device on your network to see if it also has bad upload speed. If possible, check your PC with a different type of internet line (for example, turn a smartphone into the router so the PC gets WiFi). This might help figure out if your WAN connection is really broken or something else going on.