Slot PCIe damaged?
Slot PCIe damaged?
Hey everyone, I got a pre-build PC today with a badly bent PCI-e slot beneath the GPU. I’m not sure if I should try booting yet since it could cause more harm. Would it be okay to test if it works? And even if it does, should I still file a return merchandise authorization?
Just send the photos and hit send, no need to check if it works.
Absolutely, send it back right away. There’s no use attempting to start it.
The supplier's duty is to guarantee your paid PC reaches a functional condition. It’s not worth attempting to check its performance, as any undetected issues that emerge later are simply too risky. Disappointing to have to wait and find no working PC when the RMA is the only viable path. You invested in quality and now you’re left with no choice but to proceed with the return process.
The situation seems quite disrupted, making it likely there will be issues later. The appearance is so damaged that short circuits are probable, possibly worsening the problem when power flows through. I’d want to confirm the GPU isn’t reintroduced in a future system, even if it functions temporarily—it will definitely fail over time. Ideally, any PC being moved should have the GPU taken out or protected during shipping.
It seems one of the dimming slot's clips wasn't reinstalled. It doesn't seem to be an issue at all, but it feels like a pretty poor job done.
It seems the device might have been exposed to moisture. Avoid attempting to restart it; instead, submit a return merchandise authorization.
I’m not sure what others are observing—dimm slots? wet? It looks like the PCIe slot has been partially removed from the motherboard. The card likely fell out during transport, maybe when the van was moved or dropped. I send many PCs, so you hand them over to any courier, no matter how carefully packed they are. Of course, the more protection I use, the lower the risk, but it’s still a chance something could come loose. I’ve seen PCs arrive with just a few pieces of paper as cover, yet they still get there in good condition.