Simple issue check Basic steps to resolve common problems
Simple issue check Basic steps to resolve common problems
I've enjoyed a strong link for four years, and the high-quality service at work has boosted my confidence. When issues arise, I start questioning myself. The setup involves a home network with an Arris modem, a Netgear R6080 router, and all devices connected wirelessly. Roughly a week ago, I noticed frequent drops to our Citrix mainframe while working from home. A basic ping to Google often shows "request timed out" about 10-20% of the time, with TTL 117 and 20ms latency—indicating packet loss. My pingplotter confirms this behavior, but my printer, NAS, router, and modem all work fine locally. When testing outside the home, packet loss drops to zero. The router itself seems functional, and I recently flashed the latest firmware. So, is the problem with Xfinity or my assumptions?
When you perform identical checks through the router and separately via the modem over Ethernet, do you receive consistent outcomes?
Networking equipment designed for home use tends to overheat, but I’ve managed it by placing it in a well-ventilated space with active cooling.
tis indeed, though paying 12$ for an outlet to molex converter fucking hurt. I have a spare bench PSU (voltages are shot to hell, but who cares if I'm just pushing 12v to a fan?), but it felt wrong to hotwire it for the pure purpose of cooling a modem And really, what other option do I have? Does an adequately cooled consumer modem exist? This is an Arris 8200(?)
I fear I lack the expertise to provide an accurate response, though the general design of consumer modems appears consistent across models