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Simple Anti-Cheat BSOD solutions

Simple Anti-Cheat BSOD solutions

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Onjar
Junior Member
2
07-27-2016, 02:22 AM
#1
This morning I opened the game Crossout, after about 20 seconds I got a "kernel mode heap corruption" BSOD. Restarted, opened the game again, this time a "cache manager" BSOD. Tried some other games and Furmark, no issue there. Updated my GPU drivers, still happens but only on this one game. Used the verify integrity button on Steam and aforementioned issue still occured. My RAM is fine, GPU is probably fine, Windows isn't corrupted, no devices have the exclaimation mark next to them in Device Manager. Doesn't happen with this game on my laptop. Any clues what could be going on here? Specs: Xeon E5-2690, EVGA GTX 980 SC, 32gb DDR3 ECC, game is loaded from 1tb Hynix SATA SSD on port 2 (AHCI)
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Onjar
07-27-2016, 02:22 AM #1

This morning I opened the game Crossout, after about 20 seconds I got a "kernel mode heap corruption" BSOD. Restarted, opened the game again, this time a "cache manager" BSOD. Tried some other games and Furmark, no issue there. Updated my GPU drivers, still happens but only on this one game. Used the verify integrity button on Steam and aforementioned issue still occured. My RAM is fine, GPU is probably fine, Windows isn't corrupted, no devices have the exclaimation mark next to them in Device Manager. Doesn't happen with this game on my laptop. Any clues what could be going on here? Specs: Xeon E5-2690, EVGA GTX 980 SC, 32gb DDR3 ECC, game is loaded from 1tb Hynix SATA SSD on port 2 (AHCI)

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BestkingJoris
Member
213
07-27-2016, 04:57 AM
#2
It's a strange BSOD alert! The message suggests an issue with the kernel handling. It might be related to Easy Anti-Cheat, and you could test other games that don't trigger it.
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BestkingJoris
07-27-2016, 04:57 AM #2

It's a strange BSOD alert! The message suggests an issue with the kernel handling. It might be related to Easy Anti-Cheat, and you could test other games that don't trigger it.

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_FreeZe_YT_
Member
145
07-31-2016, 06:21 PM
#3
Open the event viewer and navigate to Windows logs under system. You’ll find more details about the BSOD. It might show crashes that trigger the error. Also, check the application logs within the event viewer.
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_FreeZe_YT_
07-31-2016, 06:21 PM #3

Open the event viewer and navigate to Windows logs under system. You’ll find more details about the BSOD. It might show crashes that trigger the error. Also, check the application logs within the event viewer.

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Ipod984
Senior Member
707
08-02-2016, 02:44 PM
#4
Could be the wrong area being checked—those top results are recent, yet they only mention Windows not shutting down correctly.
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Ipod984
08-02-2016, 02:44 PM #4

Could be the wrong area being checked—those top results are recent, yet they only mention Windows not shutting down correctly.

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rileejames
Junior Member
9
08-02-2016, 04:24 PM
#5
The request has been clarified. I will remove any filtering to provide a more comprehensive response.
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rileejames
08-02-2016, 04:24 PM #5

The request has been clarified. I will remove any filtering to provide a more comprehensive response.

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FliesentischLP
Junior Member
23
08-03-2016, 02:14 PM
#6
Someone mentioned restarting after a bug check. It seems unclear from the context, as I was opening Fortnite while checking the event viewer and it crashed again. Likely related to anti-cheat issues. Found a suggestion online about removing easyanticheat.sys, which I plan to try.
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FliesentischLP
08-03-2016, 02:14 PM #6

Someone mentioned restarting after a bug check. It seems unclear from the context, as I was opening Fortnite while checking the event viewer and it crashed again. Likely related to anti-cheat issues. Found a suggestion online about removing easyanticheat.sys, which I plan to try.

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LumpVersusMC
Junior Member
26
08-05-2016, 02:11 AM
#7
Removing easyanticheat.sys from C:\program files (x86)/EasyAntiCheat didn't resolve the issue but extended the crash by another ten seconds. It's unclear what to do next. The EasyAntiCheat app has been deleted, and a reinstallation might be considered.
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LumpVersusMC
08-05-2016, 02:11 AM #7

Removing easyanticheat.sys from C:\program files (x86)/EasyAntiCheat didn't resolve the issue but extended the crash by another ten seconds. It's unclear what to do next. The EasyAntiCheat app has been deleted, and a reinstallation might be considered.

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Echo_Runner
Member
215
08-06-2016, 11:01 AM
#8
I fixed it by updating the GPU drivers, reinstalling Visual Studio, removing all EasyAntiCheat files from game and Windows folders, and repairing each game from its launcher. It stopped crashing in Fortnite now. Still puzzling why it worked last night, but Windows seems to be handling it. Crossout is functioning properly!
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Echo_Runner
08-06-2016, 11:01 AM #8

I fixed it by updating the GPU drivers, reinstalling Visual Studio, removing all EasyAntiCheat files from game and Windows folders, and repairing each game from its launcher. It stopped crashing in Fortnite now. Still puzzling why it worked last night, but Windows seems to be handling it. Crossout is functioning properly!

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Grace8200
Member
58
08-06-2016, 02:31 PM
#9
I've faced the same issue since June. My memory issues keep reporting Easyanticheat.sys. In June I waited two days, tried Crossout again and played smoothly until last Friday (August 5th), which made me suspect it wasn't my machine. Meanwhile, BSODs with EasyAntiCheat have started again. I'm planning to wait a few days and try once more; it seems some updates to EasyAntiCheat cause the crashes, as others report. From what I've seen online, this problem appears only with EasyAntiCheat and isn't linked to Crossout. Have you been playing Crossout since June 20th without any further BSODs?
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Grace8200
08-06-2016, 02:31 PM #9

I've faced the same issue since June. My memory issues keep reporting Easyanticheat.sys. In June I waited two days, tried Crossout again and played smoothly until last Friday (August 5th), which made me suspect it wasn't my machine. Meanwhile, BSODs with EasyAntiCheat have started again. I'm planning to wait a few days and try once more; it seems some updates to EasyAntiCheat cause the crashes, as others report. From what I've seen online, this problem appears only with EasyAntiCheat and isn't linked to Crossout. Have you been playing Crossout since June 20th without any further BSODs?