Shows crash details. ID 4101. GPUID 100.
Shows crash details. ID 4101. GPUID 100.
Hello, this is my first time sharing this issue. I’ve been dealing with it since January when I assembled this machine. Although I’m new to building computers, I tried to investigate carefully. This was my second hand-built setup in the last decade, so I hope I’ve done enough to check for problems. The build used brand-new parts except for the GPU. I consistently experience black screens and crashes while playing moderately demanding games.
System details:
- Motherboard: Asus ROG STRIX X670E-E
- CPU: AMD Ryzen 9 7950X (AM5)
- RAM: G.Skill Trident Z5 2x16 GB DDR5-6000 (A2/B2 slots)
- Storage: Samsung 980 Pro 2 TB M.2
- GPU: NVIDIA GeForce RTX 2070
- Power supply: Corsair RM850x 850W
I’ve attached the common error message and event files if helpful. I’ve spent the last three months checking online solutions, but none resolved the issue. Solutions tried include:
- Factory default overclock/bios
- Disabling XMP
- Reducing RAM speed
- Adjusting power plan for GPU max performance
- Disabling Hardware Accelerated GPU Scheduling
- Lowering GPU speed (works a bit, less often)
- Reinstalling graphics drivers
- Updating chipset
- Running benchmark tests
All tests passed without stutters or crashes at full settings.
- Windows Memory Diagnostic found no issues.
- Non-intensive games run smoothly.
- Crash examples logged via GPU-Z, with timestamps in Google Sheets.
The crash location is highlighted in bold.
I’m at a bit of a dead end for self-diagnosis and would appreciate any advice. Any suggestions on next steps?
Kind regards,
Memory Diagnostic Event Report. evtx nvlddmkm Event Report.
You're welcome to share your thoughts, and I'll do my best to help. It's okay to feel lost sometimes—there are always ways forward.
For anyone reading this, I discovered a fix that helped. I wasn’t sure why I hadn’t thought about comparing settings before. My GPU specs say the base clock is 1400 MHz and boost goes up to around 1650 MHz. It looked like my GPU was stuck in default overclock at 1950 MHz, with voltage changes causing instability and even a crash. After adjusting the voltage down and limiting it to 950 mV at the 1650 MHz target, the system ran smoothly with no crashes. Please check the attached graph showing the f/V curve before and after the change.