F5F Stay Refreshed Hardware Desktop Shows black with DRAM illumination active

Shows black with DRAM illumination active

Shows black with DRAM illumination active

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ninjaboy_1234
Member
78
11-13-2022, 09:45 AM
#11
BIOS 2613 was updated using the SanDisk USB, a RAM stick was inserted into slot A2, yet no adjustments occurred.
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ninjaboy_1234
11-13-2022, 09:45 AM #11

BIOS 2613 was updated using the SanDisk USB, a RAM stick was inserted into slot A2, yet no adjustments occurred.

P
Pickle_99
Member
142
11-13-2022, 06:19 PM
#12
Slot A2 is the suggested manual position for one stick. It seems there might be an issue. I’d reach out to support for an RMA.
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Pickle_99
11-13-2022, 06:19 PM #12

Slot A2 is the suggested manual position for one stick. It seems there might be an issue. I’d reach out to support for an RMA.

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Killemandrun
Member
162
11-27-2022, 07:39 AM
#13
Confirm if you're referring to the CPU or the motherboard. Let me know so I can assist accurately.
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Killemandrun
11-27-2022, 07:39 AM #13

Confirm if you're referring to the CPU or the motherboard. Let me know so I can assist accurately.

3
3gilad3
Senior Member
735
12-13-2022, 12:04 AM
#14
Mobo. It's very likely. If you have a friend whose CPU matches your setup, you might test swapping the CPUs and see if it works.
3
3gilad3
12-13-2022, 12:04 AM #14

Mobo. It's very likely. If you have a friend whose CPU matches your setup, you might test swapping the CPUs and see if it works.

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_ALShehri
Member
212
12-19-2022, 06:57 AM
#15
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_ALShehri
12-19-2022, 06:57 AM #15

A
Absalonse
Junior Member
47
12-19-2022, 12:08 PM
#16
A
Absalonse
12-19-2022, 12:08 PM #16

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samrcar
Member
137
12-21-2022, 12:03 PM
#17
It is the correct slot, it's A2, as per the user manual, which you can find on the ASUS support site. Please count the number of slots in the picture, there are 2 empty, and the RAM stick is in the slot before them (A2), leaving 1 slot before it empty, which would be slot A1.
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samrcar
12-21-2022, 12:03 PM #17

It is the correct slot, it's A2, as per the user manual, which you can find on the ASUS support site. Please count the number of slots in the picture, there are 2 empty, and the RAM stick is in the slot before them (A2), leaving 1 slot before it empty, which would be slot A1.

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Skweerel
Member
71
12-21-2022, 01:54 PM
#18
Single RAM might work, but two in the right slots often signal a RAM problem or cooler mount failure. Check if the RAM is installed on the QVL.
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Skweerel
12-21-2022, 01:54 PM #18

Single RAM might work, but two in the right slots often signal a RAM problem or cooler mount failure. Check if the RAM is installed on the QVL.

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_ReflexLegend_
Member
112
12-27-2022, 03:27 AM
#19
Using both sticks results in the same outcome for slots A2 and B2. I've tested two different RAM configurations, both of which are mentioned in my previous post. The CPU is properly seated, the cooler mount works fine, and the RAM is placed correctly. Neither set is on the QVL, though I'm pretty sure that's not the problem. I haven't encountered any issues with RAM that isn't on the QVL before, and based on my experience, Crucial performs well.
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_ReflexLegend_
12-27-2022, 03:27 AM #19

Using both sticks results in the same outcome for slots A2 and B2. I've tested two different RAM configurations, both of which are mentioned in my previous post. The CPU is properly seated, the cooler mount works fine, and the RAM is placed correctly. Neither set is on the QVL, though I'm pretty sure that's not the problem. I haven't encountered any issues with RAM that isn't on the QVL before, and based on my experience, Crucial performs well.

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NinoFY
Member
164
12-28-2022, 06:40 PM
#20
Purchase RAM from the QVL section, am5 tends to be quite particular about this. Make sure it’s 6000 MHz or less.
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NinoFY
12-28-2022, 06:40 PM #20

Purchase RAM from the QVL section, am5 tends to be quite particular about this. Make sure it’s 6000 MHz or less.

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